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... even though there are 10's, if not 100's in the album. Additionally, albums with no images show 100's.

Edited by My Sharona

Solved by Daniel F

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  • Community Expert

What page specifically are you seeing this? Unfortunately, picking a category at random, I am seeing that the albums in it are counted:
 

 

  • Author

please remove the public screenshot
 

  • Community Expert
 

please remove the public screenshot

As a Cloud customer, you can submit a ticket if you do not want public facing items or ask for it to be brought to a ticket.

  • Author
 

As a Cloud customer, you can submit a ticket if you do not want public facing items or ask for it to be brought to a ticket.

please bring this to a ticket.

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A ticket has been created. Please check your email to provide further information. 

  • 2 months later...
  • Author

This issue has been fixed with 4.7.19, thank you.

@Daniel F am I correct to understand that it does not backfill existing Albums with correct image totals? All Albums created between 4.7.15 and .17 still show "0" images when they have hundreds within them. The image total still does not reflect accurately for those.

Thanks.

Edited by My Sharona

  • Community Expert
  • Solution
 

This issue has been fixed with 4.7.19, thank you.

@Daniel F am I correct to understand that it does not backfill existing Albums with correct image totals? All Albums created between 4.7.15 and .17 still show "0" images when they have hundreds within them. The image total still does not reflect accurately for those.

Thanks.

It seems like the fix wasn't backward compatible. We'll include an upgrade step for an upcoming release to rebuild the counters.

  • Author
 

It seems like the fix wasn't backward compatible. We'll include an upgrade step for an upcoming release to rebuild the counters.

Appreciate it, Daniel. Thanks!

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