... even though there are 10's, if not 100's in the album. Additionally, albums with no images show 100's.

Edited September 30, 2024Sep 30 by My Sharona

What page specifically are you seeing this? Unfortunately, picking a category at random, I am seeing that the albums in it are counted:
 

 

please remove the public screenshot
 

21 minutes ago, My Sharona said:

please remove the public screenshot

As a Cloud customer, you can submit a ticket if you do not want public facing items or ask for it to be brought to a ticket.

4 minutes ago, Jim M said:

As a Cloud customer, you can submit a ticket if you do not want public facing items or ask for it to be brought to a ticket.

please bring this to a ticket.

A ticket has been created. Please check your email to provide further information. 

This issue has been fixed with 4.7.19, thank you.

@Daniel F am I correct to understand that it does not backfill existing Albums with correct image totals? All Albums created between 4.7.15 and .17 still show "0" images when they have hundreds within them. The image total still does not reflect accurately for those.

Thanks.

Edited December 3, 2024Dec 3 by My Sharona

1 hour ago, My Sharona said:

This issue has been fixed with 4.7.19, thank you.

@Daniel F am I correct to understand that it does not backfill existing Albums with correct image totals? All Albums created between 4.7.15 and .17 still show "0" images when they have hundreds within them. The image total still does not reflect accurately for those.

Thanks.

It seems like the fix wasn't backward compatible. We'll include an upgrade step for an upcoming release to rebuild the counters.

4 hours ago, Daniel F said:

It seems like the fix wasn't backward compatible. We'll include an upgrade step for an upcoming release to rebuild the counters.

Appreciate it, Daniel. Thanks!