They do work for me, it's worth ensuring you have't silenced notifications from this site, either via the browser or your OS.

  On 2/27/2025 at 11:21 AM, Daniel F said:

Are they working on other communities for you? Are they working on your own community for you? Are they working for others on your community?

The work on other sites, other communities, and they work on Invision Community when I turn them on in Safari.

They do not work here or my own community when I turn them on in Chrome.

I'll ask my members to see if anyone has tried using them in Chrome on their Mac.

  On 2/27/2025 at 11:33 AM, Matt said:

They do work for me, it's worth ensuring you have't silenced notifications from this site, either via the browser or your OS.

Can you make them work in Chrome on macOS? That's what I've tested here multiple times, on two different Macs, on this site and my site, since September 2024 when I first reported it. They've never worked in Chrome since then for me.

They work as expected in Safari.

Here are my settings in Chrome.

  On 2/27/2025 at 11:33 AM, Matt said:

it's worth ensuring you have't silenced notifications from this site, either via the browser or your OS.

Wait a mn! via OS? Hmmm...

I've done a lot of debugging locally, and they are now working for me on Chrome and MacOS.

The issue for was that while I had Chrome set up to accept notifications, I had them off at OS level. Toggling this on did the trick.

If they're not working for you, and notifications in MacOS are already on, then I would probably do a hard reload to ensure you've got the latest version of the service worker installed in your browser.

  On 2/27/2025 at 12:47 PM, Matt said:

The issue for was that while I had Chrome set up to accept notifications, I had them off at OS level. Toggling this on did the trick.

Woohoo!! That seems to be the culprit! I just got my very first notification from this site since September 2024.

Weird that my Google notifications were turned off on two machines at the OS level... maybe that occurred during a Chrome or macOS update?

In any case, problem solved! Pfffeeew. Thanks Matt (and Daniel)!

I spent ages debugging locally and could see the notification was accepted by the Chrome endpoint and then someone in Slack said "check your OS notification settings" and it was toggled off.

We're going to add a little "Not getting browser notifications?" with a link to a page on this site explaining how to check OS permissions too as it's not always obvious.

For anyone who is using windows, I also found the following

I looked at my browser and my notifications were switched on, but I wasn't getting notifications. I had the PWA app installed on windows

• Checked the PWA app. Notifications showing switched off!

• Chrome itself, notifications switched on

I switched on notifications in the PWA app, notifications working from from PWA not chrome itself. However, if I remove the PWA app, it works from the browser.

We're seeing some other oddities when edge PWA app is added too and trying to get notifications from chrome. I suspect what is happening here is that windows or chrome is trying to do something to avoid duplicate notifications

Thank you, will check and let you know guys!

  On 3/3/2025 at 6:33 AM, Allan - TheTechTribe said:

Thank you, will check and let you know guys!

No problem. Hope you manage to get them working

  On 3/3/2025 at 8:12 AM, Marc said:

No problem. Hope you manage to get them working

Hi Marc, we have this staging site for our IPB, we have 3rd party plugins and app (still running on v4xx), so what I did was to disable all 3rd party app and plugins and change the theme to default.

Did test for notifications but still could not received any desktop or pc notifications, but I could recieved notifications in this invisioncommunity.com

I checked all settings in my desktop and im pretty sure chrome and edge are properly setup to accept notifications even this PC notifications settings.

What could cause this? any idea? OS issue? security?

- Allan

  On 3/6/2025 at 2:47 AM, Allan - TheTechTribe said:

Hi Marc, we have this staging site for our IPB, we have 3rd party plugins and app (still running on v4xx), so what I did was to disable all 3rd party app and plugins and change the theme to default.

Did test for notifications but still could not received any desktop or pc notifications, but I could recieved notifications in this invisioncommunity.com

I checked all settings in my desktop and im pretty sure chrome and edge are properly setup to accept notifications even this PC notifications settings.

What could cause this? any idea? OS issue? security?

- Allan

Other than what we have mentioned already above, Im not sure. Based on what you are saying it has to be something site specific of course, but without being able to physically go through your browser, hard to say.