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Push notifications no longer working?

This topic contains 77 posts with an estimated read time of 47 minutes. A summary containing the most significant posts is available with an estimated read time of 7 minutes.
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David N.
David N.
in Technical Problems

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well I just got notification from google chrome, its just not consistent

 

25 minutes ago, Marc said:

Its an open bug at present

Thanks Marc, hopefully, it will fix the inconsistency for the push notifications

  • 4 weeks later...
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  • Marc
    Marc

    Excellent. Please let us know if you would like us to magically resolve the issue without touching a single button in the future 🙂 

  • Marc
    Marc

    There is an open bug report. We're monitoring at present to see whats happening

  • Matt
    Matt

    Push notifications are quite complex, but from the software side if you are logged in and have ticked 'remember me' the service worker will run in the background pushing notifications to your browser.

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was this fix on this version > Invision Community 4.7.19 ?

  • Community Expert

It is still showing open, however another issue was resolved that I believe may have been the cause of this one. Please let us know if you still se the problem arising

    • 1 month later...
    On 11/21/2024 at 4:40 PM, Marc said:

    It is still showing open, however another issue was resolved that I believe may have been the cause of this one. Please let us know if you still se the problem arising

    It is still a problem, 2/10 test I can get notification, the rest no

    •
    • Author

    Still a problem here too.

    • 2 weeks later...
    On 1/21/2025 at 3:16 PM, David N. said:

    Still a problem here too.

    any update?

    • Author
    29 minutes ago, Marc said:

    These should be working

    They're still not working in Chrome here. No notifications at all.

    • Author

    Thanks Marc.

    2 hours ago, Marc said:

    These should be working

    1 hour ago, David N. said:

    They're still not working in Chrome here. No notifications at all.

    weird, but I received four notifications in google chrome
    image.png

    • Author
    2 minutes ago, Allan - TheTechTribe said:

    weird, but I received four notifications in google chrome

    I'm on macOS Sonoma 14.5 Chrome Version 132.0.6834.160 (Official Build) (arm64). Notifications have stopped working in September 2024 and I haven't received a single one in Chrome since then. They work as expected in Safari.

    1 minute ago, David N. said:

    I'm on macOS Sonoma 14.5 Chrome Version 132.0.6834.160 (Official Build) (arm64). Notifications have stopped working in September 2024 and I haven't received a single one in Chrome since then. They work as expected in Safari.

    just received again, well I'm on windows 11 business, chrome Version 132.0.6834.160 (Official Build) (64-bit)
    image.png

    • Community Expert
    6 minutes ago, David N. said:

    I'm on macOS Sonoma 14.5 Chrome Version 132.0.6834.160 (Official Build) (arm64). Notifications have stopped working in September 2024 and I haven't received a single one in Chrome since then. They work as expected in Safari.

    Are you referring to your own site here, or ours? Im seeing them on here

    • Author
    5 minutes ago, Marc said:

    Are you referring to your own site here, or ours? Im seeing them on here

    I'm not getting any notifications from this site or my site when using Chrome on any of my two Macs. I'm getting them on Safari.

    Just now, David N. said:

    I'm not getting any notifications from this site or my site when using Chrome on any of my two Macs. I'm getting them on Safari.

    re-check your chrome notifications settings in Mac, perhaps they are blocked?

    • Author
    Just now, Allan - TheTechTribe said:

    re-check your chrome notifications settings in Mac, perhaps they are blocked?

    I've checked and re-checked on both Macs, deleted all site cookies, disabled and re-enabled the notifications on the two sites, on my browser, etc. I used to get notifications consistently, and they suddenly stopped last September.

    screenshot 8.png

    screenshot 7.png

    Edited by David N.

    @Marc I could received instant push notifications in invisioncommunity.com, however not in our forum website , any idea what would be the cause?

    • Community Expert
    Just now, Allan - TheTechTribe said:

    @Marc I could received instant push notifications in invisioncommunity.com, however not in our forum website , any idea what would be the cause?

    There is an open bug report. We're monitoring at present to see whats happening

  • Helpful: 2

    •
    • 3 weeks later...
    On 2/4/2025 at 7:48 PM, Marc said:

    There is an open bug report. We're monitoring at present to see whats happening

    Hi Any update on this one?

    • Community Expert

    I should actually be working on here now. Are you still seeing it on here?

    Just now, Marc said:

    I should actually be working on here now. Are you still seeing it on here?

    Yeah, I was able to received the push notification hmm.

    • Author
    41 minutes ago, Marc said:

    I should actually be working on here now. Are you still seeing it on here?

    Notifications are not working here for me (Chrome on macOS 14.5).

    They haven't worked at all since I've published this topic in September 2024.

    Edited by David N.

    • Author

    I really hope this will end up getting fixed at some point?

    23 minutes ago, David N. said:

    I really hope this will end up getting fixed at some point?

    Are they working on other communities for you? Are they working on your own community for you? Are they working for others on your community?

  • Helpful: 1

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