Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted May 28, 2024May 28 I encountered an error while trying to move/convert one community to a new one. Both communities are running the latest IPS. TypeError: count(): Argument #1 ($value) must be of type Countable|array, false given (0) #0 /sites/monetize.info/files/community/applications/convert/sources/Software/Core/Invisioncommunity.php(691): IPS\convert\Library\_Core->convertMember() #1 /sites/monetize.info/files/community/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Invisioncommunity->convertMembers() #2 /sites/monetize.info/files/community/applications/convert/modules/admin/manage/convert.php(559): IPS\convert\_Library->process() #3 /sites/monetize.info/files/community/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\convert\modules\admin\manage\_convert->IPS\convert\modules\admin\manage\{closure}() #4 /sites/monetize.info/files/community/applications/convert/modules/admin/manage/convert.php(487): IPS\Helpers\_MultipleRedirect->__construct() #5 /sites/monetize.info/files/community/system/Dispatcher/Controller.php(107): IPS\convert\modules\admin\manage\_convert->runStep() #6 /sites/monetize.info/files/community/applications/convert/modules/admin/manage/convert.php(45): IPS\Dispatcher\_Controller->execute() #7 /sites/monetize.info/files/community/system/Dispatcher/Dispatcher.php(153): IPS\convert\modules\admin\manage\_convert->execute() #8 /sites/monetize.info/files/community/admin/index.php(13): IPS\_Dispatcher->run() #9 {main} Backtrace #0 /sites/monetize.info/files/community/init.php(1036): IPS\_Log::log() #1 [internal function]: IPS\IPS::exceptionHandler() #2 {main} Please advise!
May 28, 2024May 28 Community Expert Please could you let me know which site you are converting from and to so i can take a look?
May 28, 2024May 28 Author Please could you let me know which site you are converting from and to so i can take a look? topgold.forum -> monetize.info/community If you need logins let me know
May 28, 2024May 28 Community Expert We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
May 28, 2024May 28 Author Unfortunately, the credentials are invalid to your ACP. @Jim M Actually it was the default Admin temp user instead of email as logging with the email is disabled. Fixed!
May 28, 2024May 28 Community Expert I'm afraid, either email or display name is providing us the following error:
May 28, 2024May 28 Author I'm afraid, either email or display name is providing us the following error: Fixed. Now I see that every time I click on the temp admin link, a new pass is generated. Updated the latest one. If it still does not work, please PM me to send details.
May 28, 2024May 28 Community Expert Thank you! I have transferred this to a ticket so we can better investigate what is happening here.
May 29, 2024May 29 Author @Jim M, I upgraded both communities to 4.7.17, but unfortunately, the error still persists.
May 29, 2024May 29 Community Expert @Jim M, I upgraded both communities to 4.7.17, but unfortunately, the error still persists. Your ticket is awaiting response from developers so someone will be in contact soon once they have a chance to investigate the error.
May 31, 2024May 31 Author The migration is now complete. After the tech team fixed the converter for my particular case I managed to complete the conversion without any hassle. Thank you!
