Meddysong Posted May 23 Share Posted May 23 I have two accounts with Invision Community because some of my licenses are personal, and therefore tied to my personal payment card, whereas others are business-related and use an alternative card for payment. I'm trying to log into my alternative account. It hasn't always been obvious how to do it, and today is a stellar case of this. I have signed out at both invisioncommunity.com and invisioncommunity.com/forums. The next step is to log in again. No matter which of the two sites I try, I'm presented with this: But clicking Sign in with Email automatically logs me back into the last account used, not the one I want to access! I'm not finding anywhere which will present me with a form so that I can add the intended email address. How does one log into an alternative account, please? Link to comment Share on other sites More sharing options...
opentype Posted May 23 Share Posted May 23 I use different browsers for this. 😉 Link to comment Share on other sites More sharing options...
Meddysong Posted May 23 Author Share Posted May 23 Just now, opentype said: I use different browsers for this. 😉 It's a shame that logging into an account requires some out-of-the-box thinking ... Link to comment Share on other sites More sharing options...
Marc Posted May 23 Share Posted May 23 The only option would be to log out of one and log into the other. You would have to log out of both client area and community though. As you said, it would just log you back in otherwise. Alternatively, as mentioned, using 2 browsers may be preferable so you are always logged into both Link to comment Share on other sites More sharing options...
Meddysong Posted May 23 Author Share Posted May 23 Just now, Marc Stridgen said: You would have to log out of both client area and community though. 9 minutes ago, Meddysong said: I have signed out at both invisioncommunity.com and invisioncommunity.com/forums. Link to comment Share on other sites More sharing options...
Marc Posted May 23 Share Posted May 23 Its odd you are still signed in there. Please try clearing your browser cache and trying this again Link to comment Share on other sites More sharing options...
Stuart Silvester Posted May 23 Share Posted May 23 1 hour ago, Meddysong said: I have signed out at both invisioncommunity.com and invisioncommunity.com/forums. Neither of those are the client area. Go to https://invisioncommunity.com/clientarea and then sign out. Marc and Meddysong 2 Link to comment Share on other sites More sharing options...
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