kmk Posted April 10 Posted April 10 Hi, I don't know why from these days the email notifications are sent repeatedly.... Exactly same notification...
Marc Posted April 10 Posted April 10 There isnt really enough information for me to advise on this. I would need to know who they are being sent to, and an example of what has been notified for example.
kmk Posted April 10 Author Posted April 10 https://laopan.online/forums/topic/3472-misael-liu-completo/#comment-7433 Another 2 topics from the same clubs/forum
Marc Posted April 10 Posted April 10 As mentioned above, I need both the item of content and the person who is getting those
kmk Posted May 8 Author Posted May 8 https://laopan.online/forums/topic/3848-charles-hou-chen/#comment-4757 https://laopan.online/forums/topic/3472-misael-liu-completo/#comment-4181 https://laopan.online/forums/topic/3847-eva-zhong-ye/#comment-4756 https://laopan.online/forums/topic/4173-sara-wen-qiu/#comment-5427 Hi @Marc Stridgen above are the topics bumping my admins acounts, are 2 admins emails.
Marc Posted May 9 Posted May 9 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
kmk Posted May 9 Author Posted May 9 you support mail already added as admin, please check it again. or did you mean with ftp accss problem? last time I have it set up correctly too.
Marc Posted May 10 Posted May 10 I cannot see anything that obviously would be causing this. We would send only once on the platform. You do seem to have many many 3rd party items running there. Many of which are outdated. I would suggest starting there with your investigations
Recommended Posts