I have tried the IPB Support theme with all 3rd party and customizations disabled.  I changed .htaccess back to bare items generated by AdminCP. When I try and edit a block, this is all that I am able to see and modify.  There is no text block showing.

 

Edited September 25, 20231 yr by dmaidon1

Please visit the support area in your admin CP and click to clear cache. Once you have done that, try again and see if its then working.

 

Please visit the support area in your admin CP and click to clear cache. Once you have done that, try again and see if its then working.

Tried that first thing. I cleared it every time I modified my setup and still no go.

Would recommend disabling all third party applications, plugins, and switching to an unmodified theme to rule those out then. 

 

Would recommend disabling all third party applications, plugins, and switching to an unmodified theme to rule those out then. 

Tried all of the above.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Access info updated.

Your server is blocking the connection with a 403 permission denied error. If you're using CloudFlare, please ensure that your rules are not blocking it.

 

Your server is blocking the connection with a 403 permission denied error. If you're using CloudFlare, please ensure that your rules are not blocking it.

I do not have CloudFlare.  Have no idea what is blocking access.  I did modify access info though.

 

I do not have CloudFlare.  Have no idea what is blocking access.  I did modify access info though.

I'm afraid, as this is a hosting issue. You would need to work with your hosting provider to figure out what is blocking access to the software.

What is the complete path to the file or folder you were trying to access?  The image had part of the path truncated.

 

This wouldn't be something I was trying to access but rather the software. You can reproduce this by opening the browser console and attempting to edit the WYSIWYG editor block.

Finally got it fixed.  I was using '7G firewall' in my .htaccess file.  It is blocking something that the WYSIWYG blocks editor need.  My ability to see the output for phpinfo.php was throwing a 403 error and that's how I finally was able to track it down.

 

Glad to hear you found the issue!