Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
DMGAMING Posted September 24, 2023 Posted September 24, 2023 (edited) I’m not sure what’s going on. It won’t let me put any information or any words in the description on my form or in my fourm description. Edited September 25, 2023 by brandon forquer
DMGAMING Posted September 25, 2023 Author Posted September 25, 2023 Only allow me to upload photos and stuff wth
teraßyte Posted September 25, 2023 Posted September 25, 2023 Try clearing your site's cache in the Support page in ACP. Guide link: https://invisioncommunity.com/4guides/client-services/getting-support-r292/#marcssupporttool
DMGAMING Posted September 25, 2023 Author Posted September 25, 2023 So I cleared my catch and reinstall forums and still this..problem
teraßyte Posted September 25, 2023 Posted September 25, 2023 Ok. If clearing the cache changes nothing, check your browser's console. There should be some kind of Javascript error that is preventing CKEditor from loading, it should give more info on what's going on. EDIT Taking another look at your first screenshot, I see your site is not using HTTPS and that's probably the problem: Switch your site to use HTTPS, clear again the cache, and try again. If HTTPS doesn't work, checking your browser console as I mentioned above.
DMGAMING Posted September 25, 2023 Author Posted September 25, 2023 It was working before. I took my old site down and uploaded a new one to start fresh. Something weird is going on
Marc Posted September 25, 2023 Posted September 25, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. DMGAMING 1
Solution Adriano Faria Posted September 25, 2023 Solution Posted September 25, 2023 This post was recognized by Marc! Adriano Faria was awarded the badge 'Helpful' and 5 points. If other JS are working and only the Editor isn’t, check the content of the following folder: / applications / core / interface / ckeditor. Somehow I got mine emptied a while ago. Editor worked after re uploading this folder. DMGAMING 1
My Sharona Posted September 25, 2023 Posted September 25, 2023 8 hours ago, DMGAMING said: It was working before. I took my old site down and uploaded a new one to start fresh. Something weird is going on Have you tried using the IPS default theme?
DMGAMING Posted September 28, 2023 Author Posted September 28, 2023 On 9/25/2023 at 6:40 AM, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. There was there was a file missing I got it corrected. Thank you. Marc 1
DMGAMING Posted September 28, 2023 Author Posted September 28, 2023 On 9/25/2023 at 6:45 AM, Adriano Faria said: If other JS are working and only the Editor isn’t, check the content of the following folder: / applications / core / interface / ckeditor. Somehow I got mine emptied a while ago. Editor worked after re uploading this folder. Thank you man you are always giving me the right answers Adriano Faria 1
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