Fernando S. Posted March 30, 2023 Posted March 30, 2023 Hello Community,  I recently decided to upgrade to the latest and greatest version, however I am having a error when upgrading. Column count doesn't match value count at row 1 /var/www/vhosts/moriyashrine.org/httpdocs/applications/core/sources/Setup/Upgrade.php::767 Error 1136  I have already upgraded PHP to 8.1 and I even recopied the suite files to ensure that everything was copied over. Anything i can do to mitigate this so I can continue the upgrade?  Thank you in advance!
Jim M Posted March 30, 2023 Posted March 30, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Â
Fernando S. Posted March 30, 2023 Author Posted March 30, 2023 My apologies @Jim M Access information has been updated. Also, I have disabled all third party stuff as well. Thank you!
Jim M Posted March 30, 2023 Posted March 30, 2023 40 minutes ago, Fernando S. said: My apologies @Jim M Access information has been updated. Also, I have disabled all third party stuff as well. Thank you! Unfortunately, those credentials are not working.
Fernando S. Posted March 30, 2023 Author Posted March 30, 2023 Which is incorrect? I updated both again. Just in case.
Jim M Posted March 30, 2023 Posted March 30, 2023 While credentials are working now, the account is restricted. We will require an unrestricted account.
Fernando S. Posted March 30, 2023 Author Posted March 30, 2023 10 minutes ago, Jim M said: While credentials are working now, the account is restricted. We will require an unrestricted account. Sorry. Forgot about that. It's done.
Jim M Posted March 30, 2023 Posted March 30, 2023 Thank you. I have moved this to a ticket so we can further investigate what is happening here. Please watch your email for further correspondence.
Fernando S. Posted March 30, 2023 Author Posted March 30, 2023 6 minutes ago, Jim M said: Thank you. I have moved this to a ticket so we can further investigate what is happening here. Please watch your email for further correspondence. Oooh, interesting. Thank you. I hope this doesn't take too much time.
Marc Posted March 31, 2023 Posted March 31, 2023 It seems my colleague has already resolved it for you 🙂
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