Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted March 30, 20232 yr Hello Community, I recently decided to upgrade to the latest and greatest version, however I am having a error when upgrading. Column count doesn't match value count at row 1 /var/www/vhosts/moriyashrine.org/httpdocs/applications/core/sources/Setup/Upgrade.php::767 Error 1136 I have already upgraded PHP to 8.1 and I even recopied the suite files to ensure that everything was copied over. Anything i can do to mitigate this so I can continue the upgrade? Thank you in advance!
March 30, 20232 yr Community Expert We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
March 30, 20232 yr Author My apologies @Jim M Access information has been updated. Also, I have disabled all third party stuff as well. Thank you!
March 30, 20232 yr Community Expert 40 minutes ago, Fernando S. said: My apologies @Jim M Access information has been updated. Also, I have disabled all third party stuff as well. Thank you! Unfortunately, those credentials are not working.
March 30, 20232 yr Community Expert While credentials are working now, the account is restricted. We will require an unrestricted account.
March 30, 20232 yr Author 10 minutes ago, Jim M said: While credentials are working now, the account is restricted. We will require an unrestricted account. Sorry. Forgot about that. It's done.
March 30, 20232 yr Community Expert Thank you. I have moved this to a ticket so we can further investigate what is happening here. Please watch your email for further correspondence.
March 30, 20232 yr Author 6 minutes ago, Jim M said: Thank you. I have moved this to a ticket so we can further investigate what is happening here. Please watch your email for further correspondence. Oooh, interesting. Thank you. I hope this doesn't take too much time.
