Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted March 14, 20232 yr Hi, Like some other clients, I have an error when I try to "Sign in to Marketplace" : Quote There was an error authenticating with the Marketplace. Please try again later or contact technical support for assistance. I use nginx so no .htaccess, I don't block IP...I don't see any particular logs. So, if you have an idea.. Thanks Versions : - Invision 4.7.7 - PHP : 8.1.16 (same issue with 8.0.X)
March 24, 20232 yr Disable Cloudflare. Update your forum than enable Cloudflare again. Thats how I fix this issue.
March 24, 20232 yr Community Expert Another possibility is that your server is not sending OUTBOUND requests over TLS 1.2 or higher. If you're using TLS 1.1, IPS will reject the request as insecure.
March 24, 20232 yr Community Expert Hi, Like some other clients, I have an error when I try to "Sign in to Marketplace" : I use nginx so no .htaccess, I don't block IP...I don't see any particular logs. So, if you have an idea.. Thanks Versions : - Invision 4.7.7 - PHP : 8.1.16 (same issue with 8.0.X) It looks like your SSL certificate/server may only allow TLS 1.3, also allowing TLS 1.2 will address this issue. Note that TLS 1.2 is still widely supported across the internet and still required for some services and older browsers. https://developers.cloudflare.com/ssl/edge-certificates/additional-options/minimum-tls/
March 24, 20232 yr Community Expert Ahhh haaa... so the opposite. I figured it was TLS somewhere. Not many cases though where someone has locked themselves to TLS 1.3! 😄 So I was close, but Stuart gets the cookie!! Edited March 24, 20232 yr by Randy Calvert
March 25, 20232 yr Community Expert Not many cases though where someone has locked themselves to TLS 1.3! You would be surprised. I think people are the latest one on the list and decide to go for that.
March 25, 20232 yr Author It looks like your SSL certificate/server may only allow TLS 1.3, also allowing TLS 1.2 will address this issue. Note that TLS 1.2 is still widely supported across the internet and still required for some services and older browsers. https://developers.cloudflare.com/ssl/edge-certificates/additional-options/minimum-tls/ Thanks! That was the "issue", I had turned the nginx security to modern and therefore only allowed TLS1.3... I also accepted 1.2 and now I can connect to the marketplace again. 🥳
