Florent_ Posted March 14, 2023 Share Posted March 14, 2023 Hi, Like some other clients, I have an error when I try to "Sign in to Marketplace" : Quote There was an error authenticating with the Marketplace. Please try again later or contact technical support for assistance. I use nginx so no .htaccess, I don't block IP...I don't see any particular logs. So, if you have an idea.. Thanks Versions : - Invision 4.7.7 - PHP : 8.1.16 (same issue with 8.0.X) Link to comment Share on other sites More sharing options...
Starlight Wanderer Posted March 24, 2023 Share Posted March 24, 2023 Disable Cloudflare. Update your forum than enable Cloudflare again.  Thats how I fix this issue. Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 24, 2023 Share Posted March 24, 2023 Another possibility is that your server is not sending OUTBOUND requests over TLS 1.2 or higher. Â If you're using TLS 1.1, IPS will reject the request as insecure. Â Link to comment Share on other sites More sharing options...
Stuart Silvester Posted March 24, 2023 Share Posted March 24, 2023 On 3/14/2023 at 9:07 PM, Florent_ said: Hi, Like some other clients, I have an error when I try to "Sign in to Marketplace" : I use nginx so no .htaccess, I don't block IP...I don't see any particular logs. So, if you have an idea.. Thanks Versions : - Invision 4.7.7 - PHP : 8.1.16 (same issue with 8.0.X) It looks like your SSL certificate/server may only allow TLS 1.3, also allowing TLS 1.2 will address this issue. Note that TLS 1.2 is still widely supported across the internet and still required for some services and older browsers. https://developers.cloudflare.com/ssl/edge-certificates/additional-options/minimum-tls/ Florent_ 1 Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 24, 2023 Share Posted March 24, 2023 (edited) Ahhh haaa... so the opposite. I figured it was TLS somewhere. Not many cases though where someone has locked themselves to TLS 1.3! 😄 So I was close, but Stuart gets the cookie!!   Edited March 24, 2023 by Randy Calvert Link to comment Share on other sites More sharing options...
Stuart Silvester Posted March 25, 2023 Share Posted March 25, 2023 12 hours ago, Randy Calvert said: Not many cases though where someone has locked themselves to TLS 1.3! You would be surprised. I think people are the latest one on the list and decide to go for that. Link to comment Share on other sites More sharing options...
Florent_ Posted March 25, 2023 Author Share Posted March 25, 2023 12 hours ago, Stuart Silvester said: It looks like your SSL certificate/server may only allow TLS 1.3, also allowing TLS 1.2 will address this issue. Note that TLS 1.2 is still widely supported across the internet and still required for some services and older browsers. https://developers.cloudflare.com/ssl/edge-certificates/additional-options/minimum-tls/ Thanks! That was the "issue", I had turned the nginx security to modern and therefore only allowed TLS1.3... I also accepted 1.2 and now I can connect to the marketplace again. 🥳 Link to comment Share on other sites More sharing options...
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