Upgrade stuck - Site unreachable error

[PCHelpforumBE]

Hi Team

Just launched the upgrade from 4.7.2.1 to 4.7.3 and update was running, when suddenly the page blanked out:

https://xxx/admin/?app=core&module=system&controller=upgrade

How do i proceed now?

 

Update in progress

We're sorry, this web site is unavailable while an update is in progress.

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Site Owner
This message means an upgrade is in progress. If this is not correct, try visiting the upgrade process again (usually /admin/upgrade) and choose either continue or restart. If the upgrade shows nothing to upgrade, visit the AdminCP and run the Support tool. You can also contact Invision Community support for assistance.

[Randy Calvert]

If the upgrader never finished, you can try to finish it by running domain.com/admin/upgrade.  So in this case https://xxxx/admin/upgrade

[PCHelpforumBE]

Thanks Randy for the quick reply

i did reach the page and entered password, however after again error

[PCHelpforumBE]

Wait, its completed, on those unreachable pages i hard to hard refresh (ctrtl+F5) multiple times, to proceed to the next step.

Now its completed.

[Jim M]

Just now, PCHelpforumBE said:

Wait, its completed, on those unreachable pages i hard to hard refresh (ctrtl+F5) multiple times, to proceed to the next step.

Now its completed.

ERR_FAILED sometimes comes up with reverse proxy/cache issues. I noticed you're using ezoic, that may be what has caused that.

[PCHelpforumBE]

Just now, Jim M said:

ERR_FAILED sometimes comes up with reverse proxy/cache issues. I noticed you're using ezoic, that may be what has caused that.

Thanks Jim, we are about to kick out Ezoic after having too much issues 🙂 Thanks for your look on this!

[Jim M]

You're most welcome! Glad you were able to complete the upgrade. I'll be anonymizing your admin directory and URL just as this is public and don't want to reveal that info.

[PCHelpforumBE]

4 minutes ago, Jim M said:

You're most welcome! Glad you were able to complete the upgrade. I'll be anonymizing your admin directory and URL just as this is public and don't want to reveal that info.

Thanks, feel free to delete the images referring to the url's

[Jim M]

1 minute ago, PCHelpforumBE said:

Thanks, feel free to delete the images referring to the url's

Done 🙂 

[PCHelpforumBE]

Just now, Jim M said:

Done 🙂 

almost, the hyperlink in Randy's reply is still showing the url to....

thanks!

[Mark H]

26 minutes ago, PCHelpforumBE said:

almost, the hyperlink in Randy's reply is still showing the url to....

thanks!

Already taken care of. 🙂

 

[Randy Calvert]

I'm glad you were able to get squared away! 😄 

[PCHelpforumBE]

3 minutes ago, Mark H said:

Already taken care of. 🙂

 

If you click on the xxx it stil point to the directory 😅

[Mark H]

13 minutes ago, PCHelpforumBE said:

If you click on the xxx it stil point to the directory 😅

oops, I did miss that, but have fixed now. 🙂