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Posted

Is this happening on your site, or on ours?

If this is your site, the first step is to disable all 3rd-party apps, plugins, and themes.

Then set an unedited Theme as the default for the front end. (You can create a new unedited Theme on the ACP -> Themes page. Click the "+Create New" button.)

Then login on the front end and make sure you are seeing the unedited Theme.

Expand the reply box on a topic. Does the "Other Media" button work now? If it does, one of your 3rd-party items is the cause and you'd need to contact its author for assistance.

Posted

The button is working for me when I click it:

Could contain: Text, Page, Word

Please clear your browser cache entirely, and any cookies associated to our site, then open the editor and perform a hard refresh (CTRL-F5 on PC, CMD-Shift-R on Mac). Does that resolve the issue for you?

Posted
59 minutes ago, Mark H said:

The button is working for me when I click it:

Could contain: Text, Page, Word

Please clear your browser cache entirely, and any cookies associated to our site, then open the editor and perform a hard refresh (CTRL-F5 on PC, CMD-Shift-R on Mac). Does that resolve the issue for you?

Have this trying , use the insert image from url button , you won’t success

 

Posted
5 minutes ago, Ziv Grosu said:

Have this trying , use the insert image from url button , you won’t success

 

Seems to be working for me.

spacer.png

This was the URL that I used:

https://upload.wikimedia.org/wikipedia/commons/thumb/e/e0/SNice.svg/440px-SNice.svg.png

* Clicked "Other Media"
* Clicked "Insert image from URL"
* Pasted the above URL into the box
* Clicked the "Insert into post" button

I've confirmed it's working on this site as well as on a few other IPB sites.  This definitely sounds like something either on your computer or within your network blocking it.  

Posted
2 minutes ago, Randy Calvert said:

Seems to be working for me.

spacer.png

This was the URL that I used:

https://upload.wikimedia.org/wikipedia/commons/thumb/e/e0/SNice.svg/440px-SNice.svg.png

* Clicked "Other Media"
* Clicked "Insert image from URL"
* Pasted the above URL into the box
* Clicked the "Insert into post" button

I've confirmed it's working on this site as well as on a few other IPB sites.  This definitely sounds like something either on your computer or within your network blocking it.  

I am going to replace my laptop 🙂 all of my attempts are failed. 😩

through the mobile device it seems to be working.

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