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Hey, just wanted to check out the "other media" button but it does not seem to be working.

Is this happening on your site, or on ours?

If this is your site, the first step is to disable all 3rd-party apps, plugins, and themes.

Then set an unedited Theme as the default for the front end. (You can create a new unedited Theme on the ACP -> Themes page. Click the "+Create New" button.)

Then login on the front end and make sure you are seeing the unedited Theme.

Expand the reply box on a topic. Does the "Other Media" button work now? If it does, one of your 3rd-party items is the cause and you'd need to contact its author for assistance.

  • Author

It is happening here.

Edited by Ziv Grosu

The button is working for me when I click it:

Could contain: Text, Page, Word

Please clear your browser cache entirely, and any cookies associated to our site, then open the editor and perform a hard refresh (CTRL-F5 on PC, CMD-Shift-R on Mac). Does that resolve the issue for you?

  • Author
59 minutes ago, Mark H said:

The button is working for me when I click it:

Could contain: Text, Page, Word

Please clear your browser cache entirely, and any cookies associated to our site, then open the editor and perform a hard refresh (CTRL-F5 on PC, CMD-Shift-R on Mac). Does that resolve the issue for you?

Have this trying , use the insert image from url button , you won’t success

 

5 minutes ago, Ziv Grosu said:

Have this trying , use the insert image from url button , you won’t success

 

Seems to be working for me.

spacer.png

This was the URL that I used:

https://upload.wikimedia.org/wikipedia/commons/thumb/e/e0/SNice.svg/440px-SNice.svg.png

* Clicked "Other Media"
* Clicked "Insert image from URL"
* Pasted the above URL into the box
* Clicked the "Insert into post" button

I've confirmed it's working on this site as well as on a few other IPB sites.  This definitely sounds like something either on your computer or within your network blocking it.  

  • Author
2 minutes ago, Randy Calvert said:

Seems to be working for me.

spacer.png

This was the URL that I used:

https://upload.wikimedia.org/wikipedia/commons/thumb/e/e0/SNice.svg/440px-SNice.svg.png

* Clicked "Other Media"
* Clicked "Insert image from URL"
* Pasted the above URL into the box
* Clicked the "Insert into post" button

I've confirmed it's working on this site as well as on a few other IPB sites.  This definitely sounds like something either on your computer or within your network blocking it.  

I am going to replace my laptop 🙂 all of my attempts are failed. 😩

through the mobile device it seems to be working.

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