Hi.,
Yesterday @drawncodes. solved some problems with upgrading my community from a nulled one to a licensed one. 
But today we got some new errors and I asked @drawncodes. to help me again :D.
After we Install a third party plugin or even a plugin from marketplace  we can't use "Managing Blocks" anymore. I left a screenshot down below.

Here are some informations of current configuration:
PHP - Version 8.0.22
Database - Version 10.2.44-MariaDB
Invisioncommunity - Version 4.7.1

Thank you for posting under the correct account now 🙂 .

I would suggest starting with the following:

1. Looking to see if you have mod_security (or other security modules, even things like CloudFlare) enabled on your server and disable it for testing. It could be with all the applications/plugins that are installed, it has exceeded a limit on your server.
2. If it's not mod_security or any other security module, disable all third party applications/plugins and switching to an unmodified theme. If it works now, it is one of those that you disabled so you will want to enable one-by-one.

 

Thank you, I will let @drawncodes. know and I also added him as my alternative contact, he will take over from here if that's okay 😄 

yes, thats no problem at all

 

Thank you for posting under the correct account now 🙂 .

I would suggest starting with the following:

1. Looking to see if you have mod_security (or other security modules, even things like CloudFlare) enabled on your server and disable it for testing. It could be with all the applications/plugins that are installed, it has exceeded a limit on your server.
2. If it's not mod_security or any other security module, disable all third party applications/plugins and switching to an unmodified theme. If it works now, it is one of those that you disabled so you will want to enable one-by-one.

 

Hi again, I tried to do all of those things you've mentioned but still not working, probably I'm doing something wrong ?  
As @dndarknight said, only after you install a plugin from marketplace or even a custom one, the managing blocks would not work anymore. But if there are no plugins, than everything works perfectly.

Edited August 26, 20222 yr by drawncodes

 

But if there are no plugins, than everything works perfectly.

This would likely indicate that there is something wrong with the plugin (or plugins) which you have installed. I'm afraid, you would need to disable and try each one independently till you find the culprit.

I have the same problem, but I have removed all plugins and restoring to the default theme doesn't change nothing.

Bump

the problem is still there

Edited September 4, 20222 yr by dndarknight

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Done for spanien-treff.

 

Done for spanien-treff.

Before we go any further, please visit the support section of your admin CP and address the mysql items in there, then test this again. If you then still have the same problem, let us know and we can get this escalated for you

I changed a lot from MyISAM to InnoDB and they were transfered automatic from dynamic to compact. Only 8 tables are left MyISAM because I got these error:

#1071 - Specified key was too long; max key length is 767 bytes

 

You should use InnoDB with DYNAMIC as row format rather than COMPACT. If you're unsure on how to proceed, or if DYNAMIC is not showing as an available row format ask your hosting.

You would also need to speak to your host on the key length issue there

Unless I remember wrong the key length issue is related to using COMPACT. As long as he switches over to DYNAMIC it should solve itself.

 

Unless I remember wrong the key length issue is related to using COMPACT. As long as he switches over to DYNAMIC it should solve itself.

It may well be, yes.

 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Done,
I don't have time to look into this anymore for @dndarknight, because I'm with work and yeah.. But please keep me updated.

Unfortunately, the administrator credentials on file are incorrect. Please verify and update.

 

Unfortunately, the administrator credentials on file are incorrect. Please verify and update.

Done, please try now 😛 

Unfortunately, the error is still the same for the community for dndarknight

 

Unfortunately, the error is still the same for the community for dndarknight

The informations must be correct. I even left some notes there... Hmmm

I'm afraid, the Admin CP information for our software which was provided is incorrect still. I would advise testing the information provided against what you have created because I'm afraid, it is not working.

 

I'm afraid, the Admin CP information for our software which was provided is incorrect still. I would advise testing the information provided against what you have created because I'm afraid, it is not working.

I'm sorry, I tried and It didn't work as you said. But now I've fixed it and I did a test login and It's working.

 

I'm sorry, I tried and It didn't work as you said. But now I've fixed it and I did a test login and It's working.

Thank you. I was able to get in now.

This appears to be an issue with the "Who Was Online" plugin. Once I enable that plugin, I am receiving a 500 Internal Server Error. You would want to check your server error log entries for the error it is producing on your server and resolve any issues related to it with the server. If the error is related with the plugin, you will want to contact the author for assistance.

 

Thank you. I was able to get in now.

This appears to be an issue with the "Who Was Online" plugin. Once I enable that plugin, I am receiving a 500 Internal Server Error. You would want to check your server error log entries for the error it is producing on your server and resolve any issues related to it with the server. If the error is related with the plugin, you will want to contact the author for assistance.

The thing is, even if we install plugins from marketplace we still get that error.