What if your a cloud customer and getting this message @Marc Stridgen?

I currently have this issue.

I have split this into a new topic for you as it would like to be different.

I am noticing a bunch of POP3 errors for your incoming email for your Support Ticket system. Please check the configuration in ACP -> Commerce -> Support -> Settings -> Incoming Emails.

Additionally, if you do not have a lot of frequent traffic on your site, the background tasks may not run frequently.

 

I have split this into a new topic for you as it would like to be different.

I am noticing a bunch of POP3 errors for your incoming email for your Support Ticket system. Please check the configuration in ACP -> Commerce -> Support -> Settings -> Incoming Emails.

Additionally, if you do not have a lot of frequent traffic on your site, the background tasks may not run frequently.

Thanks Jim

I've had a look at the settings and made one change. I have been receiving mails fine before and after so I wasn't aware of an issue.

We are a small community of just over 2,000 members so perhaps it's not busy enough yet in terms of traffic.

Sounds like it was the setting change rather than tasks there. Please let us know if you have any further issues