Commerce app: Requirement for guest checkout

[opentype]

Quote

German Supervisory Authorities: Online Traders Must Allow Guest Access for Customer Orders

In a resolution as of 24 March 2022, the Conference of German Supervisory Authorities in Data Protection (Datenschutzkonferenz – “DSK”) provided guidance for data protection-compliant online trading of goods and services. The key message is that online customers must be given the option of a guest access for their orders. According to the DSK, online traders (controllers) therefore must enable online purchasing without customers having to create an account.

https://www.consumerprivacyworld.com/2022/05/german-supervisory-authorities-online-traders-must-allow-guest-access-for-customer-orders/

Edited June 23, 2022 by opentype

[opentype]

And while you are at it, here is another one effective immediately (actually since July 1st, 2022), which can be seen as related, as it also needs to be accessible for guests:

New cancellation process for subscriptions required

A new law specifies in detail how online contracts like Invision Community subscriptions can be cancelled when services are offered to people in Germany. The current implementation is not sufficient at all. 

The law text (in German): https://www.gesetze-im-internet.de/bgb/__312k.html

Good English article about it: https://www.nitrobox.com/en/cancellation-button-bgb-312k-explained/

The article above provides a blueprint of how the cancellation must be performed. As explained in the article, the law is extremely precise in what is required. Specific buttons which easily accessible, specific fields in the form, a confirmation with print-out capability, an automatic confirmation and ALL of it accessible to guests as well. 

[TDBF]

On 7/27/2022 at 7:34 PM, opentype said:

And while you are at it, here is another one effective immediately (actually since July 1st, 2022), which can be seen as related, as it also needs to be accessible for guests:

New cancellation process for subscriptions required

A new law specifies in detail how online contracts like Invision Community subscriptions can be cancelled when services are offered to people in Germany. The current implementation is not sufficient at all. 

The law text (in German): https://www.gesetze-im-internet.de/bgb/__312k.html

Good English article about it: https://www.nitrobox.com/en/cancellation-button-bgb-312k-explained/

The article above provides a blueprint of how the cancellation must be performed. As explained in the article, the law is extremely precise in what is required. Specific buttons which easily accessible, specific fields in the form, a confirmation with print-out capability, an automatic confirmation and ALL of it accessible to guests as well. 

Not one word regarding this from the devs. 🤷‍♂️

[Lindy]

11 hours ago, TDBF said:

Not one word regarding this from the devs. 🤷‍♂️

Unfortunately, not every suggestion or request will reach the product, or at least within the timeframe requested. Data and privacy protection is something we take very seriously and as a provider to customers worldwide, we receive a significant amount of requests to assist customers in achieving local regulatory compliance. While we respect the DSK's position, Commerce was not designed or built to accommodate guest transactions with no corresponding account and incorporating the changes necessary to comply with this regulation would be a measurable effort with very little gain/ROI.

It's not something we have necessarily dismissed indefinitely, it is simply not on the radar in the foreseeable future for the reason cited above -- there's low demand and considerable development involved in making the platform do things that are counterintuitive to its chief goals, and thus, lacking the technical provisions for same.