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Posted

Just as the title says.

I changed domain name and now it keeps trying to load the old domain.

How do I fix this?

 

Solved by Randy Calvert

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  • Author

Additional information:

My old domain name was theartistszone.com. I want to change it to designyouruniverse.net 

  • Community Expert

Have you updated the address in your conf_global.php file?

 

Have you updated the address in your conf_global.php file?

What he said.  ðŸ™‚

Also after you've edited your conf_global.php, you may need to rebuild your system cache from the Support section of the ACP.  

  • Author
 

What he said.  ðŸ™‚

Also after you've edited your conf_global.php, you may need to rebuild your system cache from the Support section of the ACP.  

I tried that but it didn't work. I ended up with this error:

 

Could contain: Text, Word, Page, File, Electronics, Monitor, Screen, Display

  • Community Expert

That doesnt seem to be coming from our software. You would need to contact your hosting company to confirm the setup of your domain there

Try clearing your browser cache. I see the message:

The Artist's Zone is currently unavailable

 

The Artist's Zone is currently down for maintenance for an unknown period of time. Hopefully, aiming to be up and running by June if all goes well (maybe earlier - fingers crossed). 

Please join the Discord server for updates!

~AquilaTempestas

  • Community Expert
 

Try clearing your browser cache. I see the message:

The Artist's Zone is currently unavailable

 

The Artist's Zone is currently down for maintenance for an unknown period of time. Hopefully, aiming to be up and running by June if all goes well (maybe earlier - fingers crossed). 

Please join the Discord server for updates!

~AquilaTempestas

Think you may be checking the wrong one there, Randy

Ahhh I’m going by the screenshot. I can’t see the other URL. 🙂

  • 5 weeks later...
  • Author
 

I notice you are still pointing to the old domain at present. Did you decide against the change there @AquilaTempestas ?

Hi, I'm back. I gave up for awhile, but I'm trying again.

I've asked my host site to transfer to the new domain name. They said it is done.

However, when I click on the new link https://designyouruniverse.net/ nothing shows. It redirects to the old link.

  • Solution

When I try to access the link, I get an invalid SSL certificate. It’s trying to say it’s really:

cdn-edge-us-central1-l0f4.cdn.siteground.net

After ignoring that warning, I see it trying to load the old domain. After you had your host switch the domain, did you edit your conf_global.php to provide the new one?  Afterwards did you rebuild your system cache in the ACP?

  • Author
 

When I try to access the link, I get an invalid SSL certificate. It’s trying to say it’s really:

cdn-edge-us-central1-l0f4.cdn.siteground.net

After ignoring that warning, I see it trying to load the old domain. After you had your host switch the domain, did you edit your conf_global.php to provide the new one?  Afterwards did you rebuild your system cache in the ACP?

Yes, the config file has the new domain URL.

I can't log into my website because it keeps trying to reload the old one still.

  • Author
 

Yes, the config file has the new domain URL.

I can't log into my website because it keeps trying to reload the old one still.

Nevermind. I managed to get it to work.

Thanks! The new URL works now. The problem I have now is that I can't log in with my username and password.

Edited by AquilaTempestas

  • Community Expert

What issue are you getting when you attempt login?

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