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Hello,

Since this morning I can no longer access my forum.

Connect to PCA : ok

thank you in advance for your help
I have this:

 

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Solved by Stuart Silvester

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  • Community Expert
  • Solution

Hi,

It looks like there was a permissions issue with the existing template cache files in the folder configured for the template caching. Deleting those template cache files and allowing them to recreate with the correct permissions has fixed the issue. Alternatively, disabling template disk caching is a quick way to address an issue like this (you'll see in AdminCP > System > Support > System Log many errors relating to disk caching)

  • Author
 

Hi,

It looks like there was a permissions issue with the existing template cache files in the folder configured for the template caching. Deleting those template cache files and allowing them to recreate with the correct permissions has fixed the issue. Alternatively, disabling template disk caching is a quick way to address an issue like this (you'll see in AdminCP > System > Support > System Log many errors relating to disk caching)

Thank you very much for the information and your efficiency

  • Author
 

Hi,

It looks like there was a permissions issue with the existing template cache files in the folder configured for the template caching. Deleting those template cache files and allowing them to recreate with the correct permissions has fixed the issue. Alternatively, disabling template disk caching is a quick way to address an issue like this (you'll see in AdminCP > System > Support > System Log many errors relating to disk caching)

Good evening,
May I know what you did to solve this problem?
Best regards,

  • Community Expert
 

Good evening,
May I know what you did to solve this problem?
Best regards,

You will want to delete the template cache files in the /uploads directory which start with: template_

  • Author
 

Vous voudrez supprimer les fichiers de cache de modèles dans le répertoire /uploads qui commencent par : template_

with ftp ?

  • Author
 

Correct.

Thanks very much. And I delete them all?
  • Community Expert
 
Thanks very much. And I delete them all?

Yes, you would remove all those files

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