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Go to solution Solved by Stuart Silvester,

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Posted

Hello,

Since this morning I can no longer access my forum.

Connect to PCA : ok

thank you in advance for your help
I have this:

 

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  • Solution
Posted

Hi,

It looks like there was a permissions issue with the existing template cache files in the folder configured for the template caching. Deleting those template cache files and allowing them to recreate with the correct permissions has fixed the issue. Alternatively, disabling template disk caching is a quick way to address an issue like this (you'll see in AdminCP > System > Support > System Log many errors relating to disk caching)

Posted
36 minutes ago, Stuart Silvester said:

Hi,

It looks like there was a permissions issue with the existing template cache files in the folder configured for the template caching. Deleting those template cache files and allowing them to recreate with the correct permissions has fixed the issue. Alternatively, disabling template disk caching is a quick way to address an issue like this (you'll see in AdminCP > System > Support > System Log many errors relating to disk caching)

Thank you very much for the information and your efficiency

Posted
On 3/22/2022 at 1:24 PM, Stuart Silvester said:

Hi,

It looks like there was a permissions issue with the existing template cache files in the folder configured for the template caching. Deleting those template cache files and allowing them to recreate with the correct permissions has fixed the issue. Alternatively, disabling template disk caching is a quick way to address an issue like this (you'll see in AdminCP > System > Support > System Log many errors relating to disk caching)

Good evening,
May I know what you did to solve this problem?
Best regards,

Posted
6 minutes ago, ponty stéphane said:

Good evening,
May I know what you did to solve this problem?
Best regards,

You will want to delete the template cache files in the /uploads directory which start with: template_

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