OptimusBain Posted February 14, 2022 Posted February 14, 2022 Hello, I am trying to locate the place in ACP where I can edit the footer for the emails sent. I could find the footer area for the invoice emails. There is a nice WYSIWYG editor for the invoices. I added the footer and the header. All good. What about all the other emails that are not Commerce related? Where can I edit the footer for the welcome email, confirmation email, etc? Thanks
Randy Calvert Posted February 14, 2022 Posted February 14, 2022 ACP > Customization > Appearance > Email You would want to select which email you want to edit. The general "Email Wrapper" might be a good place to start. Marc 1
Marc Posted February 14, 2022 Posted February 14, 2022 You may also find the following helpful in understanding the makeup of emails
OptimusBain Posted February 14, 2022 Author Posted February 14, 2022 58 minutes ago, Randy Calvert said: ACP > Customization > Appearance > Email You would want to select which email you want to edit. The general "Email Wrapper" might be a good place to start. Thanks a lot Randy. The thing with the Email Wrapper is that it doesn't have any WYSIWYG editor as the footer/header templates available in Commerce. I can't touch that, I don't have the knowledge to edit it. 26 minutes ago, Marc Stridgen said: You may also find the following helpful in understanding the makeup of emails Thanks a lot. Isn't there a WYSIWYG editor for the footer and header for the general email templates as in Commerce? I am not a programmer, I can only edit things if I have an editor. In the Commerce module I can easily edit the footer and header with an editor. Can't I do the same with the general emails? Sonya* 1
Solution Randy Calvert Posted February 14, 2022 Solution Posted February 14, 2022 There is not a WYSIWYG editor for the various email templates outside of the commerce app. So you would need to do it by hand for now. You can also make a request for it to be considered for a future release by making a post in the feature request forum. (Just realize it can take many months for something to come from that. So don't sit around expecting it in the next regular release. They would have to get around to reviewing it, deciding if its going to be prioritized, assigning the work, testing, etc. It's not a quick process by any means in many cases.) OptimusBain 1
Marc Posted February 15, 2022 Posted February 15, 2022 As mentioned by randy, there isnt a WYSIWYG editor for email templates at present, other than those in the commerce application
OptimusBain Posted February 15, 2022 Author Posted February 15, 2022 (edited) 1 hour ago, Marc Stridgen said: As mentioned by randy, there isnt a WYSIWYG editor for email templates at present, other than those in the commerce application Yep. I am aware of that now. I wonder why not. Why do we have it in the Commerce module for a very specific email and we don't have this feature for very important emails like the welcome, email confirmation, etc? Why isn't it there? Unless you know CSS/html, we won't be able to add to the footer's email something as basic as a signature. 😞 Edited February 15, 2022 by OptimusBain
Marc Posted February 15, 2022 Posted February 15, 2022 The reason it was originally added to commerce is there can often be required financial information which needs to be added to those emails. If you wish to see this feature elsewhere, you would need to post up as a suggestion within our suggestions area
Randy Calvert Posted February 15, 2022 Posted February 15, 2022 Looks like he's already done so. 🙂 OptimusBain and Marc 1 1
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