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What would be best email settings? Do I need to use a SMTP server? PHP is not enough? SendGrid? Any recommendations?

 

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Solved by dutchsnowden

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  • Author

I tried changing these settings temporarily to PHP and received an error about this below in conf_global.php.

This is what I receive when configuring PHP as temporary solution.

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  • Community Expert
 

What would be best email settings? Do I need to use a SMTP server? PHP is not enough? SendGrid? Any recommendations?

 

image.png.5d53feffd24112a6db6b2e0f0c818236.png

This would really be based on your own server and what is available to you. Many individuals like the ease of a solutin like SendGrid as it takes email management off their plate or host's plate if they have had issues.

 

I tried changing these settings temporarily to PHP and received an error about this below in conf_global.php.

This is what I receive when configuring PHP as temporary solution.

image.png.3c47793727e92be1683d8964ed4fb914.png

Do you have the "IN_DEV" constant enabled in your constants.php file? 

  • Author
 

This would really be based on your own server and what is available to you. Many individuals like the ease of a solutin like SendGrid as it takes email management off their plate or host's plate if they have had issues.

Do you have the "IN_DEV" constant enabled in your constants.php file? 

Yes, inherited from 3.1.4 apparently.

  • Community Expert
 

Yes, inherited from 3.1.4 apparently.

Can remove that line ðŸ˜‰ 

  • Author

Removed it, let's give it another go.

 

 

 

Removed it, but still not working, now this:

image.thumb.png.80efb9f559404bdae1fdc9c904edb4ae.png

 

 

  • Community Expert
 

Removed it, let's give it another go.

 

 

 

Removed it, but still not working, now this:

image.thumb.png.80efb9f559404bdae1fdc9c904edb4ae.png

 

 

You'll need to work with your email provider. As the error says, your email server did not accept the message but provided no error message.

  • Author

Not sure what that means. This is a dedicated server, hosted in Frankfurt. Email is handled by gmail.

 

  • Community Expert
 

Not sure what that means. This is a dedicated server, hosted in Frankfurt. Email is handled by gmail.

 

You would need to investigate what is happening here or why Gmail is not replying back with an error message when they do not accept the message. I'm afraid, as a software vendor, this is outside our scope of support.

  • Author

Sure, but how it is trying to send? SMTP send should not depend on my domain settings. Where to I set the outgoing server for PHP?

  • Community Expert
 

Sure, but how it is trying to send? SMTP send should not depend on my domain settings. Where to I set the outgoing server for PHP?

SMTP would go out through your server so you would need to see what is happening here.

 

I'm afraid, PHP's configuration is outside our scope of support.

  • Author

My server does not run currently a SMTP server. OK, thank you anyway Jim.

 

 

 

  • Community Expert
 

My server does not run currently a SMTP server. OK, thank you anyway Jim.

 

 

 

Sorry, believe there is confusion in what I meant here. SMTP would still send over port 25, 587, 467, etc... so if these are blocked for outgoing on your firewall, network, etc... this could be causing you a problem.

  • Author

OK. I administer my own dedicated server. I will check. Is there any error logging from invision community?

 

 

 

Try Amazon Send Mail - There is a plugin here for it - Not sure why IPS dont offer it out of the. box as its very good and they use S3

  • Community Expert
 

OK. I administer my own dedicated server. I will check. Is there any error logging from invision community?

 

 

 

What is being outputted there is the logging which we have.

  • Author

I configured and paid SendGrid. But now I encounter this error

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  • Author
  • Solution

Mail seems to work, but some errors in the log, when I re-try them give this error message above.

 

  • Community Expert

Could you let me know which you are trying to resend? I can then take a look at that for you

  • Author

I will get back to this in a bit. SendGrid works now.

 

  • Community Expert

Please do let us know if you see any others of those messages being logged

  • Author

Nope. I don't see any other error messages. It just works. I assume those errors where when it was set to PHP MAIL, and I cannot delete them from queue.

 

  • Community Expert

No problem. Please let us know if you have any further problems. Glad to see you have your mail up and running properly now.

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