problem with page database and secondary group permissions

[OptimusBain]

Good day,

I am having a problem with a custom page and secondary group permissions. The secondary group permissions are not taken into consideration 😞

This is my problem:

• I've created a page and database where I have a tutorial
• Users from primary group X can see the tutorial and the page where it's embedded. So far, so good.
• I have added certain users from user group Y to a secondary group. I want these users to read this tutorial as well
• This secondary group HAS permissions to view the page and the database

Problem:

• The secondary group, even though it has the permissions, CANNOT see the page and database
• Only the primary group can see the database and page. Why can't the secondary group view the page/database context? It has the required permissions. It seems that only the primary group is taken into consideration 

Thanks a lot

Edited December 16, 2021 by OptimusBain

[Jim M]

Could you please provide the name of the database in question and also an example user you want to be able to view it?

[Marc]

Have you already resolved this? If not, we would need those details in order to  advise