Jon Erickson Posted April 9, 2021 Posted April 9, 2021 (edited) I must be blind - did the process for requesting support disappear on the website? Or should one just request support through their installation now? Also, do we know the timeline on when the following bug is being addressed? Got some seriously antsy clients who this is affecting big time. Thanks! Edited April 9, 2021 by Jon Erickson
Miss_B Posted April 9, 2021 Posted April 9, 2021 42 minutes ago, Jon Erickson said: I must be blind - did the process for requesting support disappear on the website? Or should one just request support through their installation now? Also, do we know the timeline on when the following bug is being addressed? Got some seriously antsy clients who this is affecting big time. Thanks! When you log in to the Client Area, on the lower right corner you will see the Support link. Please see the attached screenshot. Regarding the bug that you posted at the other topic, as mentioned there, it has been fixed and it will be included in the next release.
Jon Erickson Posted April 9, 2021 Author Posted April 9, 2021 5 minutes ago, Miss_B said: When you log in to the Client Area, on the lower right corner you will see the Support link. Please see the attached screenshot. Regarding the bug that you posted at the other topic, as mentioned there, it has been fixed and it will be included in the next release. Thanks - but he said "an upcoming release..." doesn't mean the next one 😉
Solution Rikki Posted April 10, 2021 Solution Posted April 10, 2021 You can also email support@invisionpower.com 🙂 Jon Erickson 1
Jon Erickson Posted April 10, 2021 Author Posted April 10, 2021 4 hours ago, Rikki said: You can also email support@invisionpower.com 🙂 Fantastic. Thanks! Conclusion is - I am blind. Aiwa 1
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