Stephanie Clairmont Posted January 10, 2017 Posted January 10, 2017 Hey. Can't find where to reset my password when I login as admin. Please help.
Dean_ Posted January 10, 2017 Posted January 10, 2017 AdminCP > Members > Type your name > click the edit button > change password
Nathan Explosion Posted January 10, 2017 Posted January 10, 2017 35 minutes ago, Stephanie Clairmont said: Hey. Can't find where to reset my password when I login as admin. Please help. Just to clarify - in your title you say "when I have forgotten" but you seem to indicate here that you are logged in. I'm assuming that you are logged in but only on the front-end....and because you're an admin the option to change password isn't available in the front-end. And because you've forgotten the password, you can't log in to the ACP to perform what you need to do. Is that correct? If so, and you haven't got the password stored in the browser (ie browser prompted to store the login details, and you chose not to) then maybe another admin can change the password for you? If you don't have another admin to try that out, or the other admin isn't able to change your password, then I'm going to suggest contacting support for assistance.
Stephanie Clairmont Posted January 10, 2017 Author Posted January 10, 2017 20 minutes ago, Nathan Explosion said: Just to clarify - in your title you say "when I have forgotten" but you seem to indicate here that you are logged in. I'm assuming that you are logged in but only on the front-end....and because you're an admin the option to change password isn't available in the front-end. And because you've forgotten the password, you can't log in to the ACP to perform what you need to do. Is that correct? If so, and you haven't got the password stored in the browser (ie browser prompted to store the login details, and you chose not to) then maybe another admin can change the password for you? If you don't have another admin to try that out, or the other admin isn't able to change your password, then I'm going to suggest contacting support for assistance. You're right. I am the only admin and the passwords that are saved are not working... not sure why! I've always just used the saved password.
sweethoney Posted January 10, 2017 Posted January 10, 2017 have u deleted your cookies in your web browser if so than that is your issue
Rhett Posted January 10, 2017 Posted January 10, 2017 Use the password reset link on the login box on the front end of your community to reset the password.
Square Wheels Posted January 10, 2017 Posted January 10, 2017 3 minutes ago, Rhett said: Use the password reset link on the login box on the front end of your community to reset the password. You always have to be difficult, don't you.
sweethoney Posted January 10, 2017 Posted January 10, 2017 Just copy your hash from phpmyadmin and make a cookie in your browser
Nathan Explosion Posted January 10, 2017 Posted January 10, 2017 24 minutes ago, Rhett said: Use the password reset link on the login box on the front end of your community to reset the password. Haha... That works for admits? I always assumed it wouldn't so have never tried it. fecking wasted 5 minutes earlier then
Rhett Posted January 10, 2017 Posted January 10, 2017 5 minutes ago, Nathan Explosion said: Haha... That works for admits? I always assumed it wouldn't so have never tried it. fecking wasted 5 minutes earlier then Yes works for all accounts. lol
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