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Outgoing emails not working SMTP

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Posted

Hi there,

I am trying to get this solved from the Client Support but unfortunately they are not giving me any help.

Is there anyone having trouble with outgoing email from the forum through SMTP in 4.0.11? I am not able to make it work, it not working. However, configuration is correct.

I have tried a small script with phpmailer with the same settings and it works. Furthermore, this was working in 3.4.x.

Anyone with issues? How can I solve this?

Regards,

Ibai

Até you using gmail smtp? 

  • Author

Nop, I have a SMTP server in my host.

In my case was with gmail. Invision changed something and i needed to substitute tls:// with ssl://

  • Author

I already tried SSL with the same result :( 

When settings seems correct, it returns

A test email could not be sent. Check the settings entered are correct or contact your hosting or SMTP provider for more information. 

250 domain.net Hello domain.net [123.123.31.196]

  • Author

Okay, from support tickets finally understood that something was not working well and told me that it would need further investigation. I will update this topic with the final conclusion ;) 

  • 4 weeks later...

Do we have a solution for this yet?

  • Author

It is supposed to be solved in the last version. Are you still having trouble?

In my case was with gmail. Invision changed something and i needed to substitute tls:// with ssl://

Can you point me in the direction of a setup guide to using Gmail? I am considering swapping from php mail to my Google Apps account instead.

Before I go and change, what's the benefit of using SMTP over PHP? Is it less likely to cause emails to end up in a spam folder?

For Gmail, you need to use SMTP or it will go to the Junk Folder, because it can't confirm you are the owner of that email.

No sorry, my question was more around why would we choose SMTP over php mail? Is it performance related or something else like less chance of outgoing being flagged as spam?

You now use gmail with php mail? 

If you are running SMTP from the same host as the board then using SMTP means that all the usual SMTP tags get appended. Domain keys signing etc which helps mails to not get rejected. When I used phpmail couldn't get it to add those kinds of headers in my hosting setup. Easiest thing is to set it both ways and send yourself a test email and examine the headers. Pick the one that works the best :)

You can test that with this site: https://www.mail-tester.com/

For example the email of my site have a 9/10 score, which is very good. I only don't have 10/10, because out of 25 blacklist emails, one of them have my email listed as spam.

Thanks for that link. I get 9/10 from php mail according to that site.

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