My ticket has been posted about 20-30 days ago. Lindy didn't give an answer to my ticket. (I do not have to write the full-story of my conversation)
Lindy didn't reply me back and I do really want to get my answer soon.

Your emails cannot be worked because you are never replying people back from your personal e-mail. (name[at]invisionpower.com)
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I would like to know when should I get my answer.

You probably won't get management answering today, if it has been escalated to management that is. Offices are shut today due to thanks-giving :) If its something a normal technician cannot sort out, you'll have to wait unfortunately :)

Jean your request has nothing to do with support and you have emailed/PMed/sent in dozens of messages on the same subject so I'm sure we've lost track :)

Jean your request has nothing to do with support and you have emailed/PMed/sent in [color="#FF0000"][size=4]dozens[/size][/color] of messages on the same subject so I'm sure we've lost track :)

<{spam}>? lol

Jean your request has nothing to do with support and you have emailed/PMed/sent in dozens of messages on the same subject so I'm sure we've lost track :)

The ticket is exist on my client center and as your customer I hope you will give me an answer soon.
I can't believe you've lost me , you're just don't wanna give a reply because you know something I dunno. (that is my thought).

Thank you,
Jean.

P.S.: Let me know how can I contact to you personally because I don't want to get everyone's replies. (Lindsey is one of them).

People here can't help me, it's just you , Matthew, Debbie, Nakisha and/or Lindy (he knows what I'm talking about).

P.S.: Let me know how can I contact to you personally because I don't want to get everyone's replies. (

Lindsey

is one of them).

<offtopic> Lol He linked the name to his profile </offtopic>

People here can't help me, it's just you , Matthew, Debbie, Nakisha and/or Lindy (he knows what I'm talking about).

Exactly - you have messaged us all multiple times via tickets, PM, and email so we don't know where we are with your various messages :)

I'm sure we can sort it out next week for you.

P.S.: Let me know how can I contact to you personally because I don't want to get everyone's replies. (

Jean

is one of them).

Fixed. :)

<offtopic> Lol He linked the name to his profile </offtopic>

That's the funny part..lol

Exactly - you have messaged us all multiple times via tickets, PM, and email so we don't know where we are with your various messages :)

[b]I'm sure [u]we can sort it out next week for you[/u].[/b]

That's what I wanted to hear. Thank you Charles!

Jean,


I honestly don't know what type of answer you're looking for. Could you please send me a (one) PM with your question, pretending that there are no tickets?

As Charles said, there's so many tickets, combined with the language barrier, it's very difficult trying to sort out what you're asking. If you could send me a fresh PM, I'd appreciate it.


Thanks.

Jean,

I honestly don't know what type of answer you're looking for. Could you please send me a (one) PM with your question, pretending that there are no tickets?

As Charles said, there's so many tickets, combined with the language barrier, it's very difficult trying to sort out what you're asking. If you could send me a fresh PM, I'd appreciate it.

Thanks.

There is no problem, you've already got 1 New Messages.

Just a suggestion,

If there is a page already, it needs to be made earlier to find. Anyway, there should be a note about the hours of operation for the purchases and customer support. Maybe a post during major holidays that support or purchase support will be limited at X times.

Just a suggestion,

If there is a page already, it needs to be made earlier to find. Anyway, there should be a note about the hours of operation for the purchases and customer support. Maybe a post during major holidays that support or purchase support will be limited at X times.

http://www.invisionpower.com/corporate/contact.html :)

http://www.invisionpower.com/corporate/contact.html

:)

Don't suppose I'd get lucky and have someone approve my purchase before the weekend?