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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.3k posts
    Randy Calvert
    2.4 Upgrade
    Randy Calvert,

  1. A configuration or server error has occurred

    avstu,
    • 3 replies
    • 308 views
    Pete T
    Pete T

  2. Cookie settings Who's online

    DanInMS,
    • 2 replies
    • 286 views
    DanInMS
    DanInMS

  3. Theme Error: This theme file could not be saved

    Oren Arizoni,
    • 3 replies
    • 586 views
    Pete T
    Pete T

  4. Using Sitemap.php on IPS 4.0

    tnn,
    • 3 replies
    • 415 views
    RTM
    RTM

  5. Amazon S3 for file storage

    Merezhko,
    • 0 replies
    • 266 views
    Merezhko
    Merezhko

  6. Record Import / Export?

    Songstuff,
    • 3 replies
    • 284 views
    Songstuff
    Songstuff

  7. Special Forum Permissions

    Ryan Boyd,
    • 2 replies
    • 232 views
    Ryan Boyd
    Ryan Boyd

  8. Commerce question

    Jirinex,
    • 4 replies
    • 286 views
    Pete T
    Pete T

  9. Error EX1048

    greekmeds.gr,
    • 1 reply
    • 312 views
    Pete T
    Pete T

  10. Profile Comments?

    Sgt.Val,
    • 1 reply
    • 281 views
    WOFman
    WOFman

  11. WHITE SCREEN! - HELP!

    avstu,
    • 4 replies
    • 325 views
    avstu
    avstu

  12. How to make a single category forum

    sseguin613,
    • 1 reply
    • 274 views
    opentype
    opentype

  13. Fire notifications programmatically

    Ivo Pereira,
    • 8 replies
    • 581 views
    Ivo Pereira
    Ivo Pereira

  14. Favicon

    Ndugu,
    • 3 replies
    • 304 views
    Adlago
    Adlago

  15. Is there any plan to remove slow queries?

    GriefCode,
    • 2 replies
    • 422 views
    Kirill N
    Kirill N

  16. Convering to IPS4

    Ugur Kaya,
    • 1 reply
    • 259 views
    Jim M
    Jim M

  17. Redirect question

    RK,
    • 2 replies
    • 252 views
    RK
    RK

  18. Archived topics and post rebuild and related questions

    Machsterdaemon,
    • 0 replies
    • 250 views
    Machsterdaemon
    Machsterdaemon

  19. Special BBCode

    Claire Field,
    • 4 replies
    • 293 views
    Claire Field
    Claire Field

  20. Multiple Articles Databases

    Songstuff,
    • 0 replies
    • 241 views
    Songstuff
    Songstuff

  21. SQL query: forums readable by a permission set

    hauntedhost,
    • 1 reply
    • 249 views
    hauntedhost
    hauntedhost

  22. Restrict profile photo width/height independently

    seanzol,
    • 2 replies
    • 353 views
    seanzol
    seanzol

  23. Create topics, with tags and add replies in PHP

    bwx,
    • 0 replies
    • 292 views
    bwx
    bwx

  24. No private messages after convert

    sunddebat,
    • 8 replies
    • 353 views
    sunddebat
    sunddebat

  25. Did I lose a lot of IP.Content settings with the upgrade?

    IndianaJoe,
    • 10 replies
    • 357 views
    IndianaJoe
    IndianaJoe