Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
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- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,005 topics in this forum
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- 3 followers
- 17 replies
- 1.3k views
updated to 4.7.15 yesterday. Had issues installing from PC as i kept getting this : i then went to mobile and was able to complete the upgrade. Then i got this message showing : went then to the PHP8 Compatibility Scanner and it showed me this : so then like a good person i went to my Applications and tried to uninstall the mentioned Apps... but then i got this to show for it : over and over again . I cant correct the issues arising because the system wont let me uninstall the Apps. I know it says to either Disable or Uninstall and although those Apps ARE disabled they still seem to be causing an issue so i want t…
Last reply by Adriano Faria, -
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- 2 followers
- 15 replies
- 1k views
I emailed a request for support to support@invisionpower.com on 1/28 & another on 1/31. I have not heard back on either. Is this not the process for creating a support ticket? Is there just a backlog?
Last reply by Marc, -
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- 2 followers
- 6 replies
- 769 views
I am trying to type in a location for an event and as soon as I do, I get this error. I'm not sure if this is tied to Google Maps, but I am able to embed a Google Maps, so that is set up correctly.
Last reply by Square Wheels, -
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- 1 reply
- 517 views
I am currently in the process of developing custom profile field to store members' Facebook profile and Facebook group links information. While the implementation of these fields is straightforward, I am trying to enforce a restriction wherein only specific URL leading to Facebook is accepted by the field. I'm wondering if there's a way to automatically fix entries when a member only puts in a Facebook handle without the full URL. I want it to add the necessary parts to create a proper link. Whether it's a exact link like www.facebook.com/username or https://www.facebook.com/groups/groupname/ just the handle "username" or "groupname" I require it to transform into th…
Last reply by teraßyte, -
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- 2 followers
- 12 replies
- 883 views
Hello, a user of one of my forums contacted me because the board was probably no longer accessible. When I accessed the page, it initially appeared normal. After logging in, I only received an error message from the browser: The page cannot currently process the request; HTTP ERROR 500 I then tried to log into the ACP directly via ./forum/admin. The login is still displayed to me, but after entering the password I only get the message: I have to admit, I'm a bit at a loss now. Last week I updated all three of my forums to the latest version. The update itself worked without any problems as usual. And as far as I know, the problem with this one board only appea…
Last reply by teraßyte, -
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- 2 followers
- 10 replies
- 709 views
We migrated our website to a new server. But after the move, the Forum comes up with errors. https://carpanglersgroup.com/forum/ and when trying my CP login An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. Table 'carpangl_invisionboard.ibf_core_sys_conf_settings' doesn't exist You can try again by clicking the button below, or try again later.
Last reply by Marc, -
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- 2 followers
- 7 replies
- 582 views
I am trying to view the content posted by a user. I go to his profile page and see that he has 9 posts. I click "See their activity" and see "Everything posted by Veryspeed" and zero content listed there. If I google the member's name on my site I can find some of the users's posts.
Last reply by Marc, -
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- 2 followers
- 1 reply
- 454 views
Hi, after updating to the latest version of the Invision Forum, I see the following error appearing in the Admin CP. Do you have any suggestions on how to fix it? Error: Call to undefined method IPS\Lang::recordWord() (0) #0 /var/www/html/applications/cms/sources/Databases/Databases.php(879): IPS\cms\_Databases->recordWord(1) #1 /var/www/html/applications/cms/sources/Databases/Databases.php(271): IPS\cms\_Databases->preLoadWords() #2 /var/www/html/system/Patterns/ActiveRecord.php(148): IPS\cms\_Databases::constructFromData(Array) #3 /var/www/html/applications/cms/extensions/core/Queue/RebuildRecords.php(198): IPS\Patterns\_ActiveRecord::load('3') #4 /var/www…
Last reply by Marc, -
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No idea if this is intentional or not...just reporting it. Steps to reproduce: Log into the ACP Navigate to Customization -> (Localization) Languages Click 'Translation Tools' Enable 'Quick Translating' and click 'Save' Click 'Quick Translating' again Result: Now, right-click the 'Translation Tools' and open in a new tab or window Result: Now, navigate to anywhere else in the ACP that produces a tabbed display...example: System -> (Settings) Login & Registration First tab looks fine...click the second and third tabs Result: Now, to the front-end... …
Last reply by Marc, -
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- 2 followers
- 11 replies
- 807 views
Those third part hooks are causing several issues and when I click to uninstall the app it returns HTTP ERROR 500. I just can't uninstall the app and my forum went down. https://comunidade.estudocompleto.com.br/
Last reply by Marc, -
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- 1 follower
- 4 replies
- 563 views
I'm getting the following repeated log entries, not sure what they mean?
Last reply by David N., -
- 1 follower
- 5 replies
- 649 views
Hi, On one of my site, we want it to be 100% private. I visited the site on my phone, not logged in, and there is a link for Unread at the bottom. When I click that, it goes to All Activity and shows recent member activity. The same happens on my desktop, using the All Activity link that still displays. How do I make the site 100% private? Thanks
Last reply by Square Wheels, -
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- 2 followers
- 6 replies
- 1k views
However we have the Commerce Option enabled for our community. I have updated the license key and refreshed etc, but no dice. Any suggestions?
Last reply by Jim M, -
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- 1 follower
- 16 replies
- 1.6k views
I have tasks running via Cron Job, as the software recommends - however, for some reason, task.php is not running properly and gives message "not at command line". I have had my server support look at it and they tell me that the cron job is running properly, however, the task.php is not running as expected. I have copied the exact command and copied it to my cron, running every minute - but I always get the same message "not at command line" I am running php version 8.2.0. Any ideas?
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 560 views
Really simple this one but I can't find a solution I want to go into my backend of my site and just delete all validating members where people have applied to join the site How do I do this?
Last reply by Marc, -
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- 1 reply
- 1.5k views
May I know where can I update this sentences? because now is 2024 instead of 2023, I would like to update but I could find in AP
Last reply by dmaidon1, -
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- 2 followers
- 7 replies
- 732 views
For about a day or so, I haven't received notifications. When I click the bell in my menu bar I keep seeing "Enable push notifications?" even though my site is already listed as enabled to send notifications in Chrome settings. Clicking the "Enable push notifications" button does not help: the button says "Enabled", the message keeps coming back when I click the bell again. Edit I was able to enable the notifications, got notifications for a few hours, then this pops up again and I can see in my notification settings (mydomain.com/notifications/options/) that my notifications are no longer enabled.
Last reply by Marc, -
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- 2 followers
- 12 replies
- 1.2k views
I'm using Google Search Console and need to verify domain ownership via DNS record. Can I do this myself, or does someone at InVision need to do it for me?
Last reply by Marc, -
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Create a new Field for a custom database in the Pages application with these settings: Type: Number Min: 0 Max: 10 Save the field. Edit the newly saved field: The Min field will have the Any checkbox selected. The Max field will contain the number 1 instead of 10. The values themselves are correctly saved in the database, but no matter what you enter, the edit page will always display the wrong values: {"on":false,"min":0,"max":10}
Last reply by Marc, -
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- 2 followers
- 6 replies
- 835 views
Uploaded some PNGs as custom emoji flags in a new Politics category but they are getting misplaced after a few days repeatedly even after re-uploading them. All that is left in the emoji dropdown is texts like :emoji-party: and such. In the topics these emojis were posted, they are left as the same text :emoji-party:. The custom emojis uploaded into another category (Emoticons) are intact so far. On CiC. Please advise...
Last reply by WebCMS, -
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- 1 follower
- 4 replies
- 626 views
When a member makes an anonymous post, their post appears five times after this error appears on the frontend: [[Template forums/front/topics/topic is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] There are no modifications to that template file, and no option to revert because of that. Caches have been cleared. The system log contains: TypeError: IPS\forums\_Forum::setLastComment(): Argument #2 ($updatedItem) must be of type ?IPS\Content\Item, IPS\forums\Topic\Post given, called in /home/everybum/public_html/community/system/Content/Comment.php on line 1360 (0) #0 /home/mysitename/publ…
Last reply by Mick23, -
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- 2 followers
- 10 replies
- 1.4k views
I use Viglink on my cloud plan forums. I no longer see any Viglink options in Admin CP. Is the Viglink compatibility going away? Will my forum still add my viglink code to links posted on the forum? Kinda freakin out here.
Last reply by Jim M, -
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- 3 followers
- 12 replies
- 1.3k views
TypeError: IPS\forums\_Forum::setLastComment(): Argument #2 ($updatedItem) must be of type ?IPS\Content\Item, IPS\forums\Topic\Post given, called in /public/system/Content/Comment.php on line 1360 (0) #0 /public/system/Content/Comment.php(1360): IPS\forums\_Forum->setLastComment() #1 /public/applications/core/extensions/core/Queue/MemberContent.php(137): IPS\Content\_Comment->changeAuthor() #2 /public/system/Task/Task.php(54): IPS\core\extensions\core\Queue\_MemberContent->run() #3 /public/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue() #4 /public/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\sys…
Last reply by Daniel F, -
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Tested on 4.7.15 Steps to reproduce... Create a new event with a start date of 1st February 2024, and start time 9pm and end time 10pm Save the event Result: Edit the event and set it to repeat daily Save the event Result:
Last reply by Marc, -
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- 2 followers
- 7 replies
- 813 views
When a person, who has never visited our website, pays for a product on our site, and chooses not to save the credit card information on the checkout page, "Guest" is passed to our payment gateway, Stripe, as the payer's name. Also, the payer's email address information is missing. This causes additional work for our accountant, who must look up the payer's name, for our accounting system. Please pass the payer's name and email address for all transactions. Attached is a screenshot from our test Stripe account. We are on IPS version v4.7.14 You can duplicate the error by going to our development site. Typically, the person starts by selecting the Parent Members…
Last reply by Marc, -
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