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Alex Duffy

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  1. Hi Marc, I had a student report this morning on her iPhone 12; I then tried it on my iPhone 13Pro, and it was the same. But I have no problem with my partners' Fairphone—Android. So yes, it is an iPhone issue. I'm not sure how to give you an example. The sound file? I'll load one here now. When I tried to play it on my iPhone, this one returned an error. Cheers Alex 012_the_circulation_and_the_pulses-- (240p).m4a When I try to load this example on my iPhone I get the error.
  2. Hi, I'm attaching sound files on pages and inserting them into the body; they range from 10 minutes to 50 minutes long. When opening the page on an iPhone 13 Pro, they often do not load, and we get an error, and they will not play. I have tried this on various browsers on the iPhone, and it's the same. They do download ok, but not play. A quick test on an Android phone did not show this error. This is not happening on my desktop; it is connected to 30MB of broadband, and the iPhone is too. Any help would be appreciated. Cheers Alex
  3. Fantastic ... thanks
  4. Hi, we cannot access our forums after the update today. Help needed. Forums 4.7.18 Locked Invision This application is out of date and cannot be enabled until it is upgraded. Please visit your client center to download the full Invision Community package.
  5. Hi, is this the same error I'm getting?
  6. All good today!
  7. Slowing down again
  8. Ok, speeding up now 😀 in Ireland
  9. Very slow this morning. Hope it gets sorted soon.
  10. Many thanks, Mark. There was some real info mixed with false, I hadn't noticed that.
  11. It’s a field we add to the profile called ‘address’ in your dropdown of field choices.
  12. Hi, I'm trying to import a members list by CSV and fill in the postal address field along with some other fields too, but it will not populate this. I tested this by downloading the member list from Invision and then importing it back in matching the fields but with new data. It all worked except for the postal address. Any ideas? Cheers
  13. To be clear, it started after the update and last night I applied an optional fix when I went to clear the cache. Clubs were already enabled.
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