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Keeping my fingers crossed I hear from support this week in order to make the switch to cloud.

Looking forward to getting the move started, hopefully I will hear back from someone this week. Thanks for the reply Marc.

Any idea how long it takes to hear back from support regarding the move request?

That's great to hear. Looking forward to the move and a more secure environment.

I've reached out to support to get my community moved to the cloud.

I am using a IPSFOCUS theme created by @Ehren I originally problem got this issue via a Wordpress plugin or something having to do with Wordpress. So I guess moving over to cloud would be beneficial in keeping my community separate from my main site and Wordpress.

@Marc Stridgen I've emailed in support, but only heard back from a sales associate, please let me know or direct me to someone who can answer this, if I move my community over from self-hosted to the Cloud, will you guys be able to get rid of whatever malware has infected my forum and is causing so many members to have malicious redirected when clicking on links on the forum? From what the Sales associate told me, NO ONE on Cloud hosting has experienced this type of malware, but because I already have it, can it still be "treated" and taken care of? Thank you.

Thanks Randy for the reply, I figured as much, but just wanted to be sure. 🙏

Members have posted that when they try to upload an image in a post or clicked on a message in the Messaging system, popups happen, then it goes to another site, often sexually explicit. According to one member, their Avast reported that site as Phishing. Regarding uploading a fresh site of files, would that be via FTP, and if so, I just overwrite all files when transferring, that will keep all current images and data safe and intact? Also, I have reached out to customer support and asked about moving my self hosted forum over to cloud, and to ask if by having it hosted on cloud, I would not have to worry about this type of problem, and the reply was "if you ever were to have a problem with like DoS attacks or malicious content injection, our team would take care of that for you." This is great, but unfortunately at this time I don't think I can afford the monthly fee for this. Thanks for the reply Marc.

I replaced the 3 files mentioned from a fresh download from client area, then I just refreshed the page that was stuck on "Extracting", and it continued the Download/Extracting/Upgrade process. Now, members of my forum are experiencing malicious redirects ONLY once they access the Messaging option on the forum, HELP PLEASE!!!!!!!!!!!!!🙏

A few weeks ago I started experiencing redirects on my site. I paid for MalCare and I don't seem to be having an issue on my main site anymore, but members of my forum have reported experiencing redirects, especially when clicking on the Messages button. Every other day I get a notification from MalCare saying my site has been hacked, when I check the report, it's always for the following 3 files on my forum: applications/core/interface/imageproxy/imageproxy.php) admin/upgrade/extractCic.php) applications/core/interface/task/web.php) When I check these files on the server, they are renamed something like this: imageproxy.php.bv3014.suspected I also have been unable to update my forum, I believe because of these 3 files. Could anyone please provide any help or suggestions on what I can do? I do appreciate it. Thank you.

RESOLVED: After looking into the error, I went into settings and saw in the Thumbnails & Uploads section, for Maximum thumbnail dimensions and Standard thumbnail dimensions settings, there was only the second number field that had a number in it. I deleted that, saved it, and was able to post a video again on the forum.

I am having the same problem. I checked my DB, and mine don't even have the videos_extra_cached column. I added it myself under the extra_videos_cached row, copied the settings, but I am still getting the error when trying to post a video. Could I please get some help with this @Michael.J

After completing an upgrade of the forum software on my site, I received a message stating that 3 applications and 1 plugin was disabled. I then clicked to go to the forum and am now receiving a error: An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. You can try again by clicking the button below, or try again later. Try again ---- Is there anything you can do to help me with this? Thank you.

I'm sure they do, it's a IPSFocus theme. Thanks again!

This is EXACTLY what I need. Thank you. It works well with themes too?

Is it possible to filter a thread, let's say that has 300+ posts in it, to view only the content by a select user, or at the very least, just your own posts within a thread? Sometimes you have a thread spanning years, and you may forget what you've already posted in a thread. This kind of filtering would be very helpful. Thank you.

Fixed. Thank you so much for your help.

Are MODERATORS able to access the Deleted Content section in the ModCP? As an admin, I see the Deleted Content section, but my mods are telling me they do not see this? Is this an ADMIN only feature to access the Deleted Content? Thanks.

I've already disabled this plugin and will just be selling my forum merch on my website. Makes more sense that way for me actually. As I am able to do a lot more as far as presentation, coupons, etc using my Wordpress/WooCommerce site.

I've also decided not to use this anymore. Unfortunately the app does appear to be dead. Are there any other developers that can create something similar, but with the added features that were promised?

Still looking for an update.

Is it possible in the future to have an option display ALL questions for a quiz on a single page, this way they can answer all the questions, then when finished, select "Submit" or "Done" once. Only reason I ask, I recently had a quiz where I offered prizes to the person who came in with the highest score and the fastest time. So if multiple people came in with the score of 80%, whichever one had the fastest time, would be the winner. I received comments from people that once they finished answering a question, and tried to go to the next question, it took as much as 5 seconds to go to the next one. I know not everyone has a fiber connection like myself, but I didn't even think of this being an issue before people brought this to my attention. Another reason, was because I made the quiz with a 2 minute time limit with 10 questions. Thanks Adriano.

After I reset the quiz, I, the admin was able to edit the questions. Could you please in a future update allow ADMINS to always edit the questions, even after someone has taken the quiz. So we could fix spelling or other errors. Thank you.