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Posts
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Community Answers
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Marc's post in Slow performance - Query without an index was marked as the answer
Yes, that would be correct. You may find its not an issue on the next release though. Always test first
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Marc's post in Two Factor Authentication was marked as the answer
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Marc's post in Max total size of attachments in this forum keeps shrinking? was marked as the answer
We have upped that 🙂
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Marc's post in Unable to create new forum was marked as the answer
Disabling plugins will not change the column being present that has the issue. The only option would be to get the issue resolved or the issue removed (by removing the plugin or application that adds that item)
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Marc's post in Error with posting Youtube video when creating a new topic was marked as the answer
As mentioned above, you need to ensure your database is converted to mb4. This is shown in the support area of your admin CP, under the database section, as an issue on your site that should be addressed. Taking a look at your site, I also noted your site is considerably out of date, and should be updated to the latest release
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Marc's post in Cleaning ibf_core_member_history? was marked as the answer
You can set these to prune automatically from the following location
members > member settings > profile settings
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Marc's post in Bug: Content View Behavior was marked as the answer
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Marc's post in Security certificate error was marked as the answer
This has been resolved on your ticket 🙂
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Marc's post in Reported Content was marked as the answer
These are kept permanently unless someone actively deletes them.
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Marc's post in Newbie Hand Icon was marked as the answer
There is no setting for this. Its automatically added by the software
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Marc's post in Email does not work due to the records needing to be updated was marked as the answer
I see you have now sent us a ticket, which would indeed be the correct thing to do and we can get those updated 🙂
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Marc's post in Will my Invision-made converter application work in v5? was marked as the answer
When we're at the point you can upgrade to the final release, they will indeed work, yes
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Marc's post in Unable to access ACP was marked as the answer
Before you go any further here, check the database for this column
Look at the table core_applications and check for app_directory
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Marc's post in Moving server instance & licencing. was marked as the answer
You can use -TESTINSTALL at the end of your license key, for the instance that is not public. This is a test key specifically for circumstances such as this 🙂
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Marc's post in Help with Forum Permissions Admin CP was marked as the answer
Within each forums settings, on the first tab, you have "Users can see topics posted by other users?". But this would apply to everyone other than staff
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Marc's post in Pages Blocks - External Embedding was marked as the answer
When you click the menu at the side of any block, you will see the ablility to use it externally. From there you can select whether or not to use the stying
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Marc's post in How to remove Commerce from my plan? was marked as the answer
You would need to contact accounts for any account related items. Click on the contact form at the bottom and select accounts from the options provided. We can assist you at this point
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Marc's post in Internal Linking was marked as the answer
No, there is nothing outside of the method you are using to do this at present. So you're not missing anything there 🙂
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Marc's post in Bug - Joining Open Club was marked as the answer
This issue was resolved in our latest release of the platform. Please upgrade to resolve this, and if you see any further issues, please let us know.
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Marc's post in Pagination does not take us to the top was marked as the answer
This issue was resolved in our latest release of the platform. Please upgrade to resolve this, and if you see any further issues, please let us know.
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Marc's post in Clubs main page does not have an H1 was marked as the answer
This issue was resolved in our latest release of the platform. Please upgrade to resolve this, and if you see any further issues, please let us know.
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Marc's post in Blog URL incorrect was marked as the answer
This issue was resolved in our latest release of the platform. Please upgrade to resolve this, and if you see any further issues, please let us know.
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Marc's post in 4.7.16 beta 1 Activate club categories trigger an error in database settings was marked as the answer
This issue was resolved in our latest release of the platform. Please upgrade to resolve this, and if you see any further issues, please let us know.
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Marc's post in 4.7.16.Beta.1 Lang key *chart_groups* was marked as the answer
This issue was resolved in our latest release of the platform. Please upgrade to resolve this, and if you see any further issues, please let us know.