Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted January 31Jan 31 Hello, I just began my forum this morning, and after finally getting the domain and nameservers pointed correctly, I've noticed that the stylesheets and/or theme will disappear and reappear upon loading pages and posts. I've tried to clear cache and revert to default themes. Nothing is working. And as of this moment, we've lost the stylesheet and themes altogether and it's loaded a text-only version of the forum. Another issue I'm having is that there are no default badges. How do I get access to default badges?Another issue beyond is I've tried to email directly for support, using my sign-up email, only for it to be refused by the receiver. Double checked addresses and I'm not sure what the issue is here!
February 1Feb 1 Hi @John Placido,Did you use the Contact Us form to get in touch with Invision Community directly?Contact Us - Invision CommunityTech support hours are from Monday to Friday between 9 am to 6 pm EST, and billing, sales and customer service hours are from Monday to Friday between 9 am to 5 pm EST.Someone will respond to this topic to assist you shortly though, whether it be a team member or someone from the community.
February 1Feb 1 Author Hi @John Placido,Did you use the Contact Us form to get in touch with Invision Community directly?Contact Us - Invision CommunityTech support hours are from Monday to Friday between 9 am to 6 pm EST, and billing, sales and customer service hours are from Monday to Friday between 9 am to 5 pm EST.Someone will respond to this topic to assist you shortly though, whether it be a team member or someone from the community.This is the error it gives:InvalidArgument: Unsupported value for canned acl 'public-read'IPS\File\Exception: CANNOT_WRITE (3)#0 /var/www/html/107800/system/File/File.php(356): IPS\File\_Amazon->save()#1 /var/www/html/107800/system/Theme/Theme.php(740): IPS\_File::create('core_Theme', 'd0e70b4cbb9ab8a...', '\x89PNG\r\n\x1A\n\x00\x00\x00\rIHD...', 'set_resources_1', true, NULL, false)#2 /var/www/html/107800/system/Theme/Theme.php(4706) : eval()'d code(3488): IPS\_Theme->resource('/', 'core', 'front', false)#3 /var/www/html/107800/system/Theme/Theme.php(5570): IPS\Theme\css_core_global___framework_css()#4 /var/www/html/107800/system/Theme/Theme.php(2718): IPS\_Theme::writeCss(Array)#5 /var/www/html/107800/system/Theme/Theme.php(652): IPS\_Theme->compileCss('core', 'global', 'framework', 'framework.css')#6 /var/www/html/107800/system/Dispatcher/Standard.php(54): IPS\_Theme->css('framework.css', 'core', 'global')#7 /var/www/html/107800/system/Dispatcher/Front.php(800): IPS\Dispatcher\_Standard::baseCss()#8 /var/www/html/107800/system/Dispatcher/Front.php(93): IPS\Dispatcher\_Front::baseCss()#9 /var/www/html/107800/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Front->init()#10 /var/www/html/107800/index.php(13): IPS\_Dispatcher::i()#11 {main}
February 3Feb 3 I can see your ticket there, and it looks like this has been escalated. You should have had an email letting you know this
February 3Feb 3 Author Received no email yet and also want to know where all of the default badges are and how to get that stuff loaded in.3 hours ago, Marc said:I can see your ticket there, and it looks like this has been escalated. You should have had an email letting you know this