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One of our members wrote this


Hello,

hope you are doing well. if i try to edit my Edit Profile i get the below error message: [[Template core/front/forms/popupTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

could you please check from your side.

Thank you.


I have tried to reset the default template without luck.

Can you please advise.

Br,

Nik

  • Community Expert

Would recommend upgrading to the latest release and trying again. If you continue to see issues, please switch to an unmodified language pack and try again.

  • Author

I have the latest release, v5.0.4, and have checked the language pack, which says customized, but I can't remember who did this. How can I reset it?

image.png

The member sent me a new error he received:

Same error...

In the console, i get the error message

GET https://www.wincert.net/forum/profile/78093-smed79/?&do=edit 500 (Internal Server Error)

Network Headers

Request URL: https://www.wincert.net/forum/profile/78093-smed79/?&do=edit

Request Method: GET

Status Code: 500 Internal Server Error

Remote Address: 104.168.147.90:443

Referrer Policy: strict-origin-when-cross-origin

I tested in Chromium, Firefox and Edge.

Hi @Nikica,

If you create a new language, it will create a new stock language. Set this new language to be your default language and see if you still get the same error/s.

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