ok on some of our clubs in the Admin Cp panel if you click on the members of the group you get the following error any suggestions or help would be appreciated

Only seems to affect open clubs not closed or private / paid

Sorry!

We could not locate the item you are trying to view.

Error code: 2C350/H

Edited Friday at 04:06 PM5 days by sam brads

The error would suggest that those members don't exist. I am thinking that this might very well be some sort of bug. If you check the System Logs, are there any errors logged in pertaining to this? That might help in seeing what might be causing this.

that is the problem it doesn't create a system log error just the error above

 

that is the problem it doesn't create a system log error just the error above

What version are you on btw? Was there any change done to the forum prior to this happening?

verision 5.0.5 we have only just opened the clubs to all members before it was membership based and only had 2 clubs lol

We would need an example to look at.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you.