Posted March 28Mar 28 ok on some of our clubs in the Admin Cp panel if you click on the members of the group you get the following error any suggestions or help would be appreciatedOnly seems to affect open clubs not closed or private / paid Sorry!We could not locate the item you are trying to view.Error code: 2C350/H Edited March 28Mar 28 by sam brads
March 28Mar 28 Community Expert The error would suggest that those members don't exist. I am thinking that this might very well be some sort of bug. If you check the System Logs, are there any errors logged in pertaining to this? That might help in seeing what might be causing this.
March 28Mar 28 Community Expert 1 minute ago, sam brads said:that is the problem it doesn't create a system log error just the error aboveWhat version are you on btw? Was there any change done to the forum prior to this happening?
March 28Mar 28 Author verision 5.0.5 we have only just opened the clubs to all members before it was membership based and only had 2 clubs lol
March 28Mar 28 Community Expert We would need an example to look at.We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
