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Not sure what to describe it; page templates becomes unresponsive (becomes laggy), scrollbar disappear and can't fully go to the top of the page unless i remove everything. There is nothing in the browser console.

Google Chrome Version 134.0.6998.166 (Official Build) (64-bit)

No extensions

Edited by Goza

  • Community Expert

Im not able to replicate this at all on the latest chrome. It seems to be an issue specifically with your own browser there. Have you disabled any plugins you may have active on your browser?

  • Author

I do not have any plug-ins installed, however I will reinstall chrome when I get off from work to see if that makes anything different.

  • Community Expert

Yes, that would be worth doing, as it does seem its likely a browser issue there

  • Author

So I did reinstall chrome and same issue, so I've download 2 other browser with 0 plugin/extension and still same results.

Firefox 136.0.3

Brave Version 1.76.82 Chromium: 134.0.6998.178 (Official Build) (64-bit)

  • Community Expert

Im not seeing that site on your list in order to take a look at this. Is this under another email? If so, please ensure you are added as an alternative contact and I can then take a look for you

I also see this in Safari. I often have to leave this page because I can’t scroll and can’t see buttons anymore.

I bet it’s the new code styling framework you added recently.

Edited by opentype

  • Author
 

Im not seeing that site on your list in order to take a look at this. Is this under another email? If so, please ensure you are added as an alternative contact and I can then take a look for you

Nope, same email as my account; however I will add another email too it if it helps. If it helps, I just renew it Order #989641.

Edit: Im not sure where to add an alternate email, there was an alternate contact but I cannot add my own email or if i tried to add another email. I need to register for that email.

 

I also see this in Safari. I often have to leave this page because I can’t scroll and can’t see buttons anymore.

I bet it’s the new code styling framework you added recently.

That's when I started having issues is whenever I updated.

Edited by Goza

  • Community Expert

There are only 2 sites attached to the account here. Neither are the site shown within your video there

  • Author
 

There are only 2 sites attached to the account here. Neither are the site shown within your video there

My forum/client area email are the same and when I create a forum topic, I see 3 purchases. This site is on CiC Creator Pro.

  • Community Expert

I can see it now. Ive created a ticket for you on this, as I cant see it happening on my end, but can se it clearly on yours

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