Hello, below is the big error we are receiving. I disabled Third Party Addons to ensure there wouldn't be an issue, i ensured that there was no permissions issue. When the upgrade went there wasn't any issues while doing it.

Full Error: (Main website will show IPS Widget error across the page)

System Logs (Front / Back)

Error: Call to undefined method IPS\Widget\Area::widgetClasses() in /home/mi/public_html/static/templates/core_front_global.php:23742

Stack trace:

#0 /home/mi/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetArea(Object(IPS\Widget\Area))

#1 /home/mi/public_html/system/Widget/Area.php(273): IPS\Theme\SandboxedTemplate->__call('widgetArea', Array)

#2 /home/mi/public_html/static/templates/core_front_global.php(23707): IPS\Widget\Area->__toString()

#3 /home/mi/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetArea(Object(IPS\Widget\Area))

#4 /home/mi/public_html/static/templates/core_front_global.php(23878): IPS\Theme\SandboxedTemplate->__call('widgetArea', Array)

#5 /home/mi/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetContainer('globalfooter', 'vertical')

#6 /home/mi/public_html/static/templates/core_front_global.php(8272): IPS\Theme\SandboxedTemplate->__call('widgetContainer', Array)

#7 /home/mi/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->globalTemplate('Mountain Intera...', '\n\n<header class...', Array)

#8 /home/mi/public_html/system/Dispatcher/Dispatcher.php(192): IPS\Theme\SandboxedTemplate->__call('globalTemplate', Array)

#9 /home/mi/public_html/system/Dispatcher/Standard.php(133): IPS\Dispatcher->finish()

#10 /home/mi/public_html/system/Dispatcher/Front.php(691): IPS\Dispatcher\Standard->finish()

#11 /home/mi/public_html/system/Dispatcher/Dispatcher.php(171): IPS\Dispatcher\Front->finish()

#12 /home/mi/public_html/index.php(16): IPS\Dispatcher->run()

#13 {main}

back

#0 /home/mi/public_html/system/Theme/SandboxedTemplate.php(78): IPS\Log::log('Error: Call to ...', 'template_error')

#1 /home/mi/public_html/system/Widget/Area.php(273): IPS\Theme\SandboxedTemplate->__call('widgetArea', Array)

#2 /home/mi/public_html/static/templates/core_front_global.php(23707): IPS\Widget\Area->__toString()

#3 /home/mi/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetArea(Object(IPS\Widget\Area))

#4 /home/mi/public_html/static/templates/core_front_global.php(23878): IPS\Theme\SandboxedTemplate->__call('widgetArea', Array)

#5 /home/mi/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetContainer('globalfooter', 'vertical')

#6 /home/mi/public_html/static/templates/core_front_global.php(8272): IPS\Theme\SandboxedTemplate->__call('widgetContainer', Array)

#7 /home/mi/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->globalTemplate('Mountain Intera...', '\n\n<header class...', Array)

#8 /home/mi/public_html/system/Dispatcher/Dispatcher.php(192): IPS\Theme\SandboxedTemplate->__call('globalTemplate', Array)

#9 /home/mi/public_html/system/Dispatcher/Standard.php(133): IPS\Dispatcher->finish()

#10 /home/mi/public_html/system/Dispatcher/Front.php(691): IPS\Dispatcher\Standard->finish()

#11 /home/mi/public_html/system/Dispatcher/Dispatcher.php(171): IPS\Dispatcher\Front->finish()

#12 /home/mi/public_html/index.php(16): IPS\Dispatcher->run()

#13 {main}

Also creating another theme didn't work either

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

Hi there,

It has been updated.

If you attempt to make an upgrade, please let me know so I can create a backup

Did you restore? If so, we would need the problem being reported in place for us to review and investigate, I'm afraid.

Based on the error it sounds like not all files were overwritten.

Was this an upgrade via the ACP, or did you manually upload the files to your server? If the later, I would just try it again.

 

Based on the error it sounds like not all files were overwritten.

Was this an upgrade via the ACP, or did you manually upload the files to your server? If the later, I would just try it again.

Hi sorry for the latae response I didn't see the notifications. I tried doing that with manually uploading the files etc.. It just caused the same issue.

I have added my client information as requested if you want to take a look

UPDATE

I was able to fix the problem, I didn't move the files right it looks like. Sorry about that. I found a permission error