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I recently purchased Invision Cloud and changed my DNS settings to what I was provided and days later I can't access my site. So I'm wondering if my settings are correct. Can someone please take a look and let me know and if something isn't right please let me know so I can fix it please.Screenshot 2025-03-02 122826.png

  • Community Expert
 

I recently purchased Invision Cloud and changed my DNS settings to what I was provided and days later I can't access my site. So I'm wondering if my settings are correct. Can someone please take a look and let me know and if something isn't right please let me know so I can fix it please.

I think it would be best if you submitted a ticket about this at your Client Area so the Ips staff can look into this for you.

  • Community Expert

These are always best in the ticket. I have escalated your ticket to see if we can see what is going on for you there.

  • Author
 

I think it would be best if you submitted a ticket about this at your Client Area so the Ips staff can look into this for you.

I have. Been waiting on a reply for some time.

  • Community Expert
 

I have. Been waiting on a reply for some time.

We have limited support over a weekend period, and this has had to be escalated to a higher level. Someone will be in contact at some point today