Hi! Please help me with the default invision store (nexus). Nothing happened when I choose a page in the product list. If I clear the cache, it will work for about 5 minutes (but without ajax load) and after that broke again. There is no errors in the browser's developer console. Any suggestions on it?

Are you running any caching on your server at all? With saying it works for so long and then stops. Also you dont appear to be running the latest release. I would advise upgrading and testing first of all

 

Are you running any caching on your server at all? With saying it works for so long and then stops. Also you dont appear to be running the latest release. I would advise upgrading and testing first of all

Yes, I use Redis, but I tried to switch it to filesystem - the same situation with 5 minutes. Also pagination works fine on localhost, but again without ajax loading :(

I would advise them upgrading before anything else

Tried to update and got this error:

 

Table 'tb.nexus_support_staff' doesn't exist EX1146.

What version are you trying to update to? Do you have commerce installed?

 

What version are you trying to update to?

4.7.20

 

Do you have commerce installed?

Yes

Edited January 30Jan 30 by kasperskyclub.ru
mixed up versions

 

Tried to update and got this error:

From what version are you trying to upgrade?

 

From what version are you trying to upgrade?

From 4.7.18 to 4.7.20

Ive created a ticket for you so we can take a look at this

 

Ive created a ticket for you so we can take a look at this

So what does it mean? You'll message here when finish?

And one more question. I've just freshly installed 4.7.20, added products in the store, got the pagination and there is no ajax while switching between pages. Why?

 

So what does it mean? You'll message here when finish?

And one more question. I've just freshly installed 4.7.20, added products in the store, got the pagination and there is no ajax while switching between pages. Why?

You should have already gotten an reply by email to your client area email address.

 

You should have already gotten an reply by email to your client area email address.

Could you please resend the message? Had to change email address because I lost an access to the old one.

I have re-sent this for you

Do you have Google Ads on your site?

The JavaScript from Google Ads used to interfere with pagination.