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Posted
3 minutes ago, Jim M said:

The FTP access on file is no longer working so I cannot validate what has transpired.

I downloaded a copy of the House file before I deleted it, do I need to pt it back ?

Posted
1 minute ago, Maxwellshouse said:

I downloaded a copy of the House file before I deleted it, do I need to pt it back ?

As mentioned, the FTP access is invalid so I cannot review it.

Posted
2 minutes ago, Maxwellshouse said:

You were able to access earlier though so I don't understand what has changed there 

Not really something I can comment on. I would advise checking it yourself. I am getting a credentials issue currently.

Posted

all Ive done this evening is delete the contents of the House folder and upload the contents of the new Admin folder to it - then tried resumming the upgrader  

I've just refreshed FileZilla and access is ok

5 minutes ago, Jim M said:

Not really something I can comment on. I would advise checking it yourself. I am getting a credentials issue currently.

pls try now it may have time locked on the host

Posted

Thank you, I have access again.

The admin directory looks correct now. It is worth mentioning that you have .user.ini in your forum folder which had display_errors set to 0 but error_reporting was not set to report all errors. I have done that now. The issue is:

Fatal error: Declaration of IPS\membermap\Markers\_Markers::contentImages($limit = null) must be compatible with IPS\Content\_Item::contentImages($limit = null, $ignorePermissions = false)

You will need to remove that application as it is not compatible. 

I would also suggest looking at our Cloud hosting or at minimum a new host as your hosting provider should have been able to inform you about the .user.ini not reporting all errors.

Posted
3 minutes ago, Jim M said:

Thank you, I have access again.

The admin directory looks correct now. It is worth mentioning that you have .user.ini in your forum folder which had display_errors set to 0 but error_reporting was not set to report all errors. I have done that now. The issue is:

Fatal error: Declaration of IPS\membermap\Markers\_Markers::contentImages($limit = null) must be compatible with IPS\Content\_Item::contentImages($limit = null, $ignorePermissions = false)

You will need to remove that application as it is not compatible. 

I would also suggest looking at our Cloud hosting or at minimum a new host as your hosting provider should have been able to inform you about the .user.ini not reporting all errors.

I removed membermap and tried the upgrader again and had the same error for classifieds which I also removed the uprader now works for about a minute then I get -   

Access denied. Please try again later.

 

Posted
5 minutes ago, Maxwellshouse said:

I removed membermap and tried the upgrader again and had the same error for classifieds which I also removed the uprader now works for about a minute then I get -   

Access denied. Please try again later.

 

You'd need to contact your hosting provider for assistance on the access denied as that is not coming from the software. I was not able to reproduce that though in running the upgrader.

Posted
9 minutes ago, Jim M said:

You'd need to contact your hosting provider for assistance on the access denied as that is not coming from the software. I was not able to reproduce that though in running the upgrader.

all sorted and upgraded thank you all for all the help

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