Marafa Posted November 15 Posted November 15 https://www.officena.net/ib/ Just made the latest security upgrade , The forum shows like in light mode
Randy Calvert Posted November 15 Posted November 15 Have you cleared the system cache and your browser cache?
Marafa Posted November 15 Author Posted November 15 (edited) Yes I usually clear the system cash after each and every upgrade Edited November 15 by Marafa
Jim M Posted November 15 Posted November 15 Make sure your uploads directory (and all sub-directories) is writable and owned by the correct user/group.
Marafa Posted November 15 Author Posted November 15 Nothing changed in those settings for many years This suddenly happened once the latest security upgrade was completed
Jim M Posted November 15 Posted November 15 10 minutes ago, Marafa said: Nothing changed in those settings for many years While that may be, doesn't mean something could be off and caching was simply hiding that.
Marafa Posted November 15 Author Posted November 15 Please let me know what should I check exactly I have no idea Also I am absolutely sure that no changes where made to folders of access writes for many years Every thing was running fine until I made the latest security upgrade
Jim M Posted November 15 Posted November 15 8 minutes ago, Marafa said: Please let me know what should I check exactly I have no idea Also I am absolutely sure that no changes where made to folders of access writes for many years Every thing was running fine until I made the latest security upgrade You would need to contact your hosting provider if you are unsure how to check folder/file permissions and ownership. It is different per server and based on your configuration.
Marafa Posted November 15 Author Posted November 15 I requested the server team to check the access writes of ib/uploads and its sub-folders, and I will revert with their feedback. But please note that I am doing all updates regularly once issued for years, and this is the first time this has happened.
Jim M Posted November 15 Posted November 15 3 minutes ago, Marafa said: I requested the server team to check the access writes of ib/uploads and its sub-folders, and I will revert with their feedback. But please note that I am doing all updates regularly once issued for years, and this is the first time this has happened. That is understood. We are attempting to assist you here. If the software is having issues writing to your server, this is the first troubleshooting step to take.
Marafa Posted November 15 Author Posted November 15 while waiting for the server team reply I cleared the cash once again from ACP now it is working fine
Jim M Posted November 15 Posted November 15 Glad to hear it's working fine. It may still be worthwhile contacting your hosting provider to ensure permissions are correct and that you know how to check in the future. Marafa 1
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