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Posted

I am being told by a member who uses an iPad and iPhone (unsure which versions yet) - that they can't upload images due to the file size being too big. I have checked the group settings he is in, and I don't see why this would be happening.

I have been able to upload photos from my Android device, without any issues, using a dummy account on my dev site and I have asked others on my live site to assist. They have all been able to post images directly from their handsets. The same user, says he doesn't see images which I upload to IMGUR, I don't see any reason for this. I would appreciate advice, as I am unsure if I am doing something wrong, or they are bugs related to IOS.

Posted

Keep in mind that there are content and overall restrictions to.

"Total maximum storage" is how much that user has over all their uploads.

"Maximum storage for each submission" is how much storage per post/content submission.

This is without factoring in any limits of your own self-hosted infrastructure which may be imposed by your PHP configuration or something like Randy mentioned, Cloudflare.

Posted
6 minutes ago, Randy Calvert said:

Are you using cloudflare?  Cloudflare has limits around uploads, especially on the free plans.

Yes, I do.

That's very useful to know, thanks Randy.

5 minutes ago, Jim M said:

Keep in mind that there are content and overall restrictions to.

"Total maximum storage" is how much that user has over all their uploads.

"Maximum storage for each submission" is how much storage per post/content submission.

This is without factoring in any limits of your own self-hosted infrastructure which may be imposed by your PHP configuration or something like Randy mentioned, Cloudflare.

Thanks, Jim.

I did check the maximum storage for each submission, and I believe the user did mention that they have space. It must be CloudFlare.

Posted
Just now, Joey_M said:

I did check the maximum storage for each submission, and I believe the user did mention that they have space. It must be CloudFlare.

each submission would be separate from the overall allotment.

Posted

Also remember with Cloudflare...  when testing, you can't just disable caching.  It's not a download issue (which is what putting the site in development mode would do).  

You would have to test with it bypassing CF entirely.  (Meaning DNS needs to be a grey box instead of orange and all traffic going directly to origin.)

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