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John McKee
John McKee
in Technical Problems

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Posted

We are getting this message . BUT we have also been told that we CANNOT upgrade to higher PHP as it would damage our forum site, told this by our hosts  https://www.inmotionhosting.com/.  Anyone else having this issue, we are scared to move up to php 8.0 in case we lose our forum, any help would be appreciated. 

 

Thank you for the quick response, silly question, where will I find my version ?

Hi @John McKee,

You can find what version of Invision Community you are using by going to you AdminCP -> System -> Support -> Get Support.

That page will give you the version you're using, as well as other important information such as issues with your PHP or Database.

    It is always advised to get a backup of your community (especially the database) in case something pops up after your PHP upgrade. If you do encounter major issues or your community just doesn't work anymore, you can always drop back to the previous PHP version you had and have a backup of your community to revert to.

    The suggestion of checking whether you have any plugins would be on Invision Community, in your AdminCP.

    Is the community running any custom plugins or modifications?

     

    Edited by Gary

     

    I take it that is my C Panel....how would I know if there are plug ins...sorry for being a bit vague

    No, not that - cPanel is a tool for settings in the server where your site is hosted. ACP is an administrator panel of the IPS suite - i.e. of your site software. .Next, log in as an administrator in ACP and find Plugins and see if you have such plugins uploaded and enabled there

     

    Ahhh  I will go and look, thank you.

    Could contain: Page, Text, File, Webpage

    Could contain: File, Page, Text, Webpage

    Your plugin is disabled ie. is not used.
    So feel free to log into your cPanel and switch to a PHP version of at least 8.0

    • Community Expert
     

    As an aside? What would happen if we switched to Invision cloud ?

    If you do not like dealing with the troubles of self-hosting and dealing with hosting providers with this stuff to ensure it matches what you need for our software, our Cloud is perfect option for you. It would simply be your community but based on our Cloud infrastructure. There would need to be one change with your URL but we can discuss that in private. Do you wish for me to transfer you to our Sales team to discuss further?

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