Giphy Images Not Displayed.

[Stuart Grimshaw]

I have enabled the Giphy integration and whenever I try and insert a gif, I just get the URL to it rather than the image itself, is there a config option I'm missing?

[Randy Calvert]

Does this happen if you use a new/fresh/vanilla theme?  I’ve seen this happen due to an outdated theme before. 

[Nathan Explosion]

So, I approach issues differently to Randy. Instead of 'jumping to cause', I try to understand what you actually did instead of making assumptions on what you did:

8 hours ago, Stuart Grimshaw said:

I have enabled the Giphy integration...

When you say you've enabled it, did you do the following:

1. Enable it?
2. Then create an API key as directed?
3. Was it approved by GIPHY?
4. Did you then enter it in the ACP, and save it?

Because only then would you get the icon in the editor that provides the integration (which, by the way, is theme independent as it is a CKEditor plugin):

 

Did you then use that button to search for your chosen GIF?

Or did you manually paste in the URL for the GIF?

 

Edited October 19 by Nathan Explosion

[Stuart Grimshaw]

4 hours ago, Nathan Explosion said:

So, I approach issues differently to Randy. Instead of 'jumping to cause', I try to understand what you actually did instead of making assumptions on what you did:

When you say you've enabled it, did you do the following:

1. Enable it?
2. Then create an API key as directed?
3. Was it approved by GIPHY?
4. Did you then enter it in the ACP, and save it?

Because only then would you get the icon in the editor that provides the integration (which, by the way, is theme independent as it is a CKEditor plugin):

Yes, this is what I did. I used the gif button to choose an image and that's when it appeared as a URL rather than the gif embedded.

[teraßyte]

Is the setting to allow remote images enabled in your ACP? 🤔

[Stuart Grimshaw]

7 hours ago, teraßyte said:

Is the setting to allow remote images enabled in your ACP? 🤔

That was it 👍