giventoflyfish Posted September 1 Posted September 1 Mobile uploads from at least Android is showing up sideways in posts. I have the latest version of IP board installed, running gd, and have exif installed. What can I do to resolve this? Mona111ug 1
Marc Posted September 2 Posted September 2 You have posted a few times on this at present. Are you seeing this in every area on your site on both Android and iOS? Is nothing ever being rotated? Mona111ug 1
giventoflyfish Posted September 2 Author Posted September 2 Thanks @Marc. I'm seeing it in posting in the forum. I know definitely it occurs with Android. It is hit or miss. Sometimes it rotates correctly, other times it's sideways. It can happen in the same post, ie. 4 pictures are sideways and 1 is correct. Very odd and frustrating for the owner of the site. Mona111ug 1
Marc Posted September 3 Posted September 3 If its sometimes rotating, its highly likely its the image not having the info to rotate, rather than your site, to be honest. We would need some examples in order to take a look and advise
giventoflyfish Posted September 8 Author Posted September 8 Thanks @Marc where can I send a copy of a photo that I know did not work and the link to the forum post?
Marc Posted September 9 Posted September 9 Zip the original that you are to upload, and send to me via PM. Also please try uploading it in our test post area, to see if the same happens here with the same photo
giventoflyfish Posted Monday at 01:02 PM Author Posted Monday at 01:02 PM @Marc We still have this issue. I know the owner of the site only post via his Android phone. Attached is the image. Thanks for your help as the owner is really frustrated that he can't upload photos correctly. https://www.maineflyfish.com/forums/index.php?/topic/45079-test/ Jim unnamed.jpg.zip
Marc Posted Monday at 02:28 PM Posted Monday at 02:28 PM Unfortunately, this is something you will need to take up with your hosting company, as it seems that its not being addressed properly on your server. You can see in the PM you have sent me, its uploading the correct way around in the software.
giventoflyfish Posted Tuesday at 12:59 AM Author Posted Tuesday at 12:59 AM Yeah but I sent it to you via a laptop not Android device. The hosting company is me on AWS. What should I be looking for. Sometimes it’s fine on Android devices. Uploads using other devices work fine. Seems others have posted this same issue.
Marc Posted Tuesday at 07:56 AM Posted Tuesday at 07:56 AM I understand what you are saying there, but regardless of how you are sending it to me, its rotated correctly. Feel free to try and send it from an android device. Failing that, Im not sure myself. It could be the EXIF extension on PHP is missing, or could be an issue with your installation of the GD library or imagemagick. Without investigation as to your servers setup, I would simply be guessing
Recommended Posts