Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted September 1, 2024Sep 1 Mobile uploads from at least Android is showing up sideways in posts. I have the latest version of IP board installed, running gd, and have exif installed. What can I do to resolve this?
September 2, 2024Sep 2 Community Expert You have posted a few times on this at present. Are you seeing this in every area on your site on both Android and iOS? Is nothing ever being rotated?
September 2, 2024Sep 2 Author Thanks @Marc. I'm seeing it in posting in the forum. I know definitely it occurs with Android. It is hit or miss. Sometimes it rotates correctly, other times it's sideways. It can happen in the same post, ie. 4 pictures are sideways and 1 is correct. Very odd and frustrating for the owner of the site.
September 3, 2024Sep 3 Community Expert If its sometimes rotating, its highly likely its the image not having the info to rotate, rather than your site, to be honest. We would need some examples in order to take a look and advise
September 8, 2024Sep 8 Author Thanks @Marc where can I send a copy of a photo that I know did not work and the link to the forum post?
September 9, 2024Sep 9 Community Expert Zip the original that you are to upload, and send to me via PM. Also please try uploading it in our test post area, to see if the same happens here with the same photo
November 18, 2024Nov 18 Author @Marc We still have this issue. I know the owner of the site only post via his Android phone. Attached is the image. Thanks for your help as the owner is really frustrated that he can't upload photos correctly. https://www.maineflyfish.com/forums/index.php?/topic/45079-test/ Jim unnamed.jpg.zip
November 18, 2024Nov 18 Community Expert Unfortunately, this is something you will need to take up with your hosting company, as it seems that its not being addressed properly on your server. You can see in the PM you have sent me, its uploading the correct way around in the software.
November 19, 2024Nov 19 Author Yeah but I sent it to you via a laptop not Android device. The hosting company is me on AWS. What should I be looking for. Sometimes it’s fine on Android devices. Uploads using other devices work fine. Seems others have posted this same issue.
November 19, 2024Nov 19 Community Expert I understand what you are saying there, but regardless of how you are sending it to me, its rotated correctly. Feel free to try and send it from an android device. Failing that, Im not sure myself. It could be the EXIF extension on PHP is missing, or could be an issue with your installation of the GD library or imagemagick. Without investigation as to your servers setup, I would simply be guessing
November 24, 2024Nov 24 Author @Marc This is my EXIF and GD settings in PHP. Anything in here indicate why I am having issues? exif EXIF Support enabled Supported EXIF Version 0220 Supported filetypes JPEG, TIFF Multibyte decoding support using mbstring enabled Extended EXIF tag formats Canon, Casio, Fujifilm, Nikon, Olympus, Samsung, Panasonic, DJI, Sony, Pentax, Minolta, Sigma, Foveon, Kyocera, Ricoh, AGFA, Epson Directive Local Value Master Value exif.decode_jis_intel JIS JIS exif.decode_jis_motorola JIS JIS exif.decode_unicode_intel UCS-2LE UCS-2LE exif.decode_unicode_motorola UCS-2BE UCS-2BE exif.encode_jis no value no value exif.encode_unicode ISO-8859-15 ISO-8859-15 gd GD Support enabled GD Version bundled (2.1.0 compatible) FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.8.0 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.5.13 WBMP Support enabled XBM Support enabled WebP Support enabled BMP Support enabled TGA Read Support enabled Directive Local Value Master Value gd.jpeg_ignore_warning 1 1
November 24, 2024Nov 24 https://www.maineflyfish.com/forums/index.php?/topic/45079-test/ When you open this post in editing mode - how do you see the uploaded image, rotated as it is in the post, or looking correct?
November 24, 2024Nov 24 Community Expert @Marc This is my EXIF and GD settings in PHP. Anything in here indicate why I am having issues? exif EXIF Support enabled Supported EXIF Version 0220 Supported filetypes JPEG, TIFF Multibyte decoding support using mbstring enabled Extended EXIF tag formats Canon, Casio, Fujifilm, Nikon, Olympus, Samsung, Panasonic, DJI, Sony, Pentax, Minolta, Sigma, Foveon, Kyocera, Ricoh, AGFA, Epson Directive Local Value Master Value exif.decode_jis_intel JIS JIS exif.decode_jis_motorola JIS JIS exif.decode_unicode_intel UCS-2LE UCS-2LE exif.decode_unicode_motorola UCS-2BE UCS-2BE exif.encode_jis no value no value exif.encode_unicode ISO-8859-15 ISO-8859-15 gd GD Support enabled GD Version bundled (2.1.0 compatible) FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.8.0 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.5.13 WBMP Support enabled XBM Support enabled WebP Support enabled BMP Support enabled TGA Read Support enabled Directive Local Value Master Value gd.jpeg_ignore_warning 1 1 Nothing specific, but then Im not familiar with your hosting environment
November 24, 2024Nov 24 Author When you open this post in editing mode - how do you see the uploaded image, rotated as it is in the post, or looking correct? In editing mode, it’s incorrect and sideways as well.
November 24, 2024Nov 24 In editing mode, it’s incorrect and sideways as well. Before uploading a photo from Android, make sure it is vertically oriented. You can rotate it before uploading. Follow the instructions here: https://www.wikihow.com/Rotate-Google-Photos-on-Android
November 25, 2024Nov 25 Author Before uploading a photo from Android, make sure it is vertically oriented. You can rotate it before uploading. Follow the instructions here: https://www.wikihow.com/Rotate-Google-Photos-on-Android They look correct on the device before it gets uploaded. Others have reported the issue. I know the site owner has no issues posting to other places like Facebook or Instagram, just Invision.
November 25, 2024Nov 25 They look correct on the device before it gets uploaded. Others have reported the issue. I know the site owner has no issues posting to other places like Facebook or Instagram, just Invision. Ask them to clear their mobile browser cache and cookies and try uploading again.
November 26, 2024Nov 26 Author Ask them to clear their mobile browser cache and cookies and try uploading again. That did not fix it.
November 26, 2024Nov 26 That did not fix it. What is the idea of using link rel preload for css editor? This can cause issues for you. I think you should remove this. <link as="style" rel="preload" href="https://www.maineflyfish.com/forums/applications/core/interface/ckeditor/ckeditor/skins/ips/editor.css?t=O7SB" />
November 26, 2024Nov 26 Community Expert Is it only that user who is having issues when uploading to your site, or everyone?
November 26, 2024Nov 26 Author @Marc The owner asked that question early this morning. People responded that they don't have any issues. He only takes portrait photos, so I am confused why some would be rotated to landscape. The ones that get rotated are sideways. 4 out of 5 pictures he posted today were sideways. Not sure if it is the sensor on his camera? EXIF data? Very odd problem for sure.
November 26, 2024Nov 26 Community Expert @Marc The owner asked that question early this morning. People responded that they don't have any issues. He only takes portrait photos, so I am confused why some would be rotated to landscape. The ones that get rotated are sideways. 4 out of 5 pictures he posted today were sideways. Not sure if it is the sensor on his camera? EXIF data? Very odd problem for sure. If it is only one user who is having issues, I would guess that something is up with the device. Either the sensor is not working correctly or corrupted EXIF data.
November 26, 2024Nov 26 The owner asked that question early this morning. People responded that they don't have any issues. Has he tried uploading photos to a site with the same IPS software?
November 26, 2024Nov 26 Author @Marc Is there a place for the owner to upload the same photos on this community forum? Is there a test forum for this sort of thing?
November 26, 2024Nov 26 Community Expert @Marc Is there a place for the owner to upload the same photos on this community forum? Is there a test forum for this sort of thing? This is the Test Forum which any registered user has access to: https://invisioncommunity.com/forums/forum/15-test-posting/
