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Posted

Thanks @Marc. I'm seeing it in posting in the forum. I know definitely it occurs with Android. It is hit or miss. Sometimes it rotates correctly, other times it's sideways. It can happen in the same post, ie. 4 pictures are sideways and 1 is correct. Very odd and frustrating for the owner of the site.

Posted

If its sometimes rotating, its highly likely its the image not having the info to rotate, rather than your site, to be honest. We would need some examples in order to take a look and advise

Posted

Zip the original that you are to upload, and send to me via PM.

Also please try uploading it in our test post area, to see if the same happens here with the same photo

  • 2 months later...
Posted

Unfortunately, this is something you will need to take up with your hosting company, as it seems that its not being addressed properly on your server. You can see in the PM you have sent me, its uploading the correct way around in the software.

Posted

Yeah but I sent it to you via a laptop not Android device.

The hosting company is me on AWS. What should I be looking for. Sometimes it’s fine on Android devices. Uploads using other devices work fine. Seems others have posted this same issue.

Posted

I understand what you are saying there, but regardless of how you are sending it to me, its rotated correctly. Feel free to try and send it from an android device. Failing that, Im not sure myself. It could be the EXIF extension on PHP is missing, or could be an issue with your installation of the GD library or imagemagick. Without investigation as to your servers setup, I would simply be guessing

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