loccom Posted August 2 Posted August 2 We have a spate of one time posters posting a question, viewing the answer then disappearing and some of the team are getting annoyed by this (rightfully so) A colleague and I have been talking about this for years and I was wondering if anyone had every some a plugin / app to email topic authors to respond to answers to their posts with at least a Thanks? (typically british don't you know lol) Does anyone have a solution how to get round this? how to encourage them in an automated sense? Cheers
Solution Daniel F Posted August 2 Solution Posted August 2 Our software sends already emails for solved topics. Make sure that the "Email author to mark a reply as a solution" setting is enabled Marc 1
loccom Posted August 2 Author Posted August 2 ahh yes, thanks Daniel.. i did recall this a while back thinking this would be a solution but forgot about it. I will enable this. thanks
loccom Posted August 2 Author Posted August 2 1 hour ago, Daniel F said: Our software sends already emails for solved topics. Make sure that the "Email author to mark a reply as a solution" setting is enabled Hi Daniel I am having issues finding this on our self-hosted version... latest version installed
loccom Posted August 2 Author Posted August 2 (edited) I found it Edit Forum // Edit Display Settings // Enable Solved thanks Edited August 2 by loccom
Recommended Posts