We have a spate of one time posters posting a question, viewing the answer then disappearing and some of the team are getting annoyed by this (rightfully so)

A colleague and I have been talking about this for years and I was wondering if anyone had every some a plugin / app to email topic authors to respond to answers to their posts with at least a Thanks? (typically british don't you know lol)

Does anyone have a solution how to get round this? how to encourage them in an automated sense?

Cheers

Our software sends already emails for solved topics.

Make sure that the "Email author to mark a reply as a solution" setting is enabled

ahh yes, thanks Daniel.. i did recall this a while back thinking this would be a solution but forgot about it. I will enable this.

thanks

1 hour ago, Daniel F said:

Our software sends already emails for solved topics.

Make sure that the "Email author to mark a reply as a solution" setting is enabled

Hi Daniel

I am having issues finding this on our self-hosted version... latest version installed

I found it

Edit Forum // Edit Display Settings // Enable Solved

thanks

Edited August 2, 2024Aug 2 by loccom