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I have uploaded the .htaccess to my /api folder.  However the "In order to use the REST API:" message never goes away.

How do I go about enabling this?

  • Community Expert

Yes, the API should indeed still work. Ensure the folder is readable, and that mod_rewrite is enabled on the server. 

  • 2 weeks later...
  • Author
 

Yes, the API should indeed still work. Ensure the folder is readable, and that mod_rewrite is enabled on the server. 

Hey Marc.

I had my server admins check... mod_rewrite is enabled and the folder is readable.

  • Community Expert

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author
 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Marc - the info has been updated. If it's not working please let me know what isn't working.

  • Author
 

Marc - the info has been updated. If it's not working please let me know what isn't working.

Any update?

  • Community Expert

I have looked at this, but not sure whats causing it unfortunately. Im reaching out to see if there is anything obvious I might have overlooked, but the reality is, its not redirecting with the htaccess, which is ultimately a server issue unfortunately

  • Community Expert

Please check any WAF you have running that may be blocking this. 

  • Author

I just found this out...

Webserver is nginx.  Evidently nginx does not support htaccess.

  • Author

Looks like I need to edit the nginx config.

Can you guys please provide the redirects needed for nginx instead of apache?

  • Community Expert

Have a look at this topic:

  • Author
 

Have a look at this topic:

Thanks. Does not seem to work with the /api. 😞

  • Community Expert

Ops, sorry. I pasted the wrong link it seems. I meant to post this one instead:

 

  • Community Expert
 

Can you guys please provide the redirects needed for nginx instead of apache?

Sorry, we only provide direct support for Apache .htaccess

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