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HI, 

last time the email I was using the free account gmail smtp so it has a limit, now I change to the Sentgrid business acc but I not sure why the email still mention using gmail and the gmail error. I've switch to sentgrid and change the setting also

Could contain: Page, Text, Toy

 

Could contain: Page, Text, Computer, Electronics, Pc

  • Author

but I've change to sentgrid still failed 

Could contain: File, Webpage, Page, Text

  • Author

Could contain: Text, File, Computer Hardware, Electronics, Hardware, Screen

  • Community Expert

Please try disabling all 3rd party items and trying again. I suspect you have something there that is causing you issues

  • Author
 

Please try disabling all 3rd party items and trying again. I suspect you have something there that is causing you issues

Could contain: TextI'm not sure why even I run test email show limit exceed, my sentgrid not reach the limit yet

  • Community Expert

Only sendgrid would be able to answer that question as the message is coming from them

Why are you using smtp for Sendgrid?  The API is much more reliable and IPB has a direct integration for it. 

 

Why are you using smtp for Sendgrid?  The API is much more reliable and IPB has a direct integration for it. 

I was using the API without issue for a couple of years then it suddenly stopped working, although I was using IPB V4.3 at the time so that may have been why
I changed to SMTP and its been problem free since

  • Community Expert

You would have been better to upgrade your site, than downgrade your connection

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