Gouzi Posted April 4 Posted April 4 HI, last time the email I was using the free account gmail smtp so it has a limit, now I change to the Sentgrid business acc but I not sure why the email still mention using gmail and the gmail error. I've switch to sentgrid and change the setting also
Marc Posted April 5 Posted April 5 Please try disabling all 3rd party items and trying again. I suspect you have something there that is causing you issues
Gouzi Posted April 5 Author Posted April 5 53 minutes ago, Marc Stridgen said: Please try disabling all 3rd party items and trying again. I suspect you have something there that is causing you issues I'm not sure why even I run test email show limit exceed, my sentgrid not reach the limit yet
Marc Posted April 5 Posted April 5 Only sendgrid would be able to answer that question as the message is coming from them
Randy Calvert Posted April 5 Posted April 5 Why are you using smtp for Sendgrid? The API is much more reliable and IPB has a direct integration for it.
Jelly Belly™ Posted April 5 Posted April 5 42 minutes ago, Randy Calvert said: Why are you using smtp for Sendgrid? The API is much more reliable and IPB has a direct integration for it. I was using the API without issue for a couple of years then it suddenly stopped working, although I was using IPB V4.3 at the time so that may have been why I changed to SMTP and its been problem free since
Marc Posted April 8 Posted April 8 You would have been better to upgrade your site, than downgrade your connection
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