Hello, we are having big problems updating Invision to version 4.7.13.

1. the core_api_logs log table has a critical error and we don't know how to fix it, we have already reduced it to 5 days (to reduce the size) and the same error still persists.

2. Another error is that when we deactivate the Advanced Footer plugin @Fosters, the template error appears at front-end, but we use the Invision template. What can it be?

The attached images may help you.

 

I will be waiting for your help and thank you in advance.

 

mostrar que há erros lá

se você ainda quiser atualizar, precisará excluir essa lista do banco de dados e do diretório. 

 

mas não é bom para essa enorme quantidade de erros 

(entro em pânico quando aparece um) 

 

Limpar cache ? você precisa mostrar erros para corrigir alguns.

 

vá obter -> acp e pesquise "logs" e mostre o último dos logs do sistema e logs de erros e registros especificados também

 

Hii

here 

 

With the API logs, please check those. You have at least one item that is calling the API 43 times a minute. On its own, that will generate over 300 thousand API logs in 5 days. 

There really are many, what is the ideal period?

 

Não há realmente nada de errado com 5 dias. No entanto, há um problema ao chamar APIs com tanta frequência. Existe um motivo pelo qual você precisaria chamá-lo assim com frequência? É muito fora do comum 

I really don't know the reason for this frequency, I will talk to the developers here at the company.

About the Plugin, I already cleared the cache and it didn't solve the problem, will deleting the plugin solve it? Because we don't pay for it anymore.

Sorry I don't understand, about talking to the developers or deleting the plugin?

 

I would certainly start with that, yes

 

Okay, I'm talking to the developers who tinkered with the APIs, thanks!

About the plugin, so I'm going to delete it and then I'll probably be able to update Invision, right?
If it doesn't work, can you help me with a backup, something like that?

 

 

Both of those.

It's worth noting if you do indeed need to call that many times, they can switch off logging of those items. But I've never seen anything that needs to call that many times to any API. 

 

 

you shouldn't need a backup restoring. Just let us know if you are still having issues once removed

Thanks a lot! 

Regarding the API, the developer will already reduce it.
Can I update Invision without having to clear so many logs?

Problem not resolved when deleting the plugin!! 

This erros apears https://forum.casadodesenvolvedor.com.br/

Edited September 26, 20231 yr by Karina Harumi

 

Thanks a lot! 

Regarding the API, the developer will already reduce it.
Can I update Invision without having to clear so many logs?

Yes you should be able to. If you are having issues doing so, let me know. 

 

Problem not resolved when deleting the plugin!! 

This erros apears https://forum.casadodesenvolvedor.com.br/

Please try clearing your browser cache on that last issue. Im not seeing it when logged into your community on this end. If you then still see the same issue, I will need to know who you are currently logged in as

Okay, I cleared the cache and it came back, phew! 😅

Is it safe to update the Invision version now, or is it better to wait for the API Logs issue?

Ok, I really appreciate all the support, I'll try to update later and get back in touch with anything.